Business Analyst 2

Job Title: Business Operations Analyst
Duration (Contract): 12 Months
Client Location: Englewood Cliffs NJ 07632

Location Preference: Onsite

Job Description:

As a Business Analyst - eCommerce Business performance and operations you will be delivering recommendations to eCommerce leadership and helping to coordinate strategic projects across teams. This position will work closely with across All categories and Operation teams (Fulfilment CS Engineering EPP/SMB). A strategic project for this role will be to develop a new process for analyzing profit across eCommerce team. Since this position will have much interaction with executive leadership this position must have strong analytic communication and problem-solving skills.

Responsibilities:

• Participating in strategic projects and operational initiatives spanning growth go-to-market and operational performance enhancement by directly scoping initiating planning and executing strategic projects and initiatives for eCommerce business and operation.
• Providing in-depth strategic insights and thought based on business analysis
• Developing business cases and strategic options based on analysis insights internal capabilities financial models and ROI analysis to support planning initiatives
• Prepare executive summary to share business strategies plans and deep dives into specific topics as needed / requested.
• Monitor eCommerce Business performance and operation profitability and identify optimizations to improve overall business and operation.
• Have a thorough understanding of the industry seasonality and business trends/events and continually monitor competitor/industry developments
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Continuously monitor the customer experience journey and provide insights to supporting teams to optimize and maximize conversion.

Required Skills Experiences Education and Competencies:

• Typically requires at least 5 years of related experience and a bachelors degree
• Experience of working with Telecom Technology Consumer Electronics and/or Retail industry is strongly preferred
• Analytical and can use professional concepts and company objectives to resolve complex issues in creative and effective ways
• Works on complex business and operational issues where analyzing situations or data requires an in-depth evaluation of variables
• Exercises judgement in selecting methods techniques and evaluation criteria to obtain results.
• Determines methods and procedures on new assignments and coordinates others tasks
• Must have experience with Microsoft Standard Office Suite; advanced Excel skills required
• Experience with Financial analysis to build business cases and to create P&L analysis
• Fluency in Korean and English written and speaking is required

Necessary Skills/Attributes:

• Flexibility and ability to adapt to changing demands and priorities.
• Develop and maintain excellent working relationships internally and externally with customer.
• Plan organize and prioritize multiple assignments and projects.
• Review detailed product development marketing documents and media materials as needed.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
• Work independently and in a team environment in order to achieve business objectives personal and team goals and complete assignments within established time frames and specifications.
• The ability to develop tasks and work assignments based on sometime vaguely defined objectives

The hourly range for roles of this nature are $30.00 to $40.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.