Head of Parts Retail Channel
Staffordshire - UK
Job Summary
Company:
Finning (UK) LtdNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Finning is the worlds largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a commercially driven people focused Head of Parts Retail Channel to lead and transform our Aftermarket Retail Parts business across the UK & Ireland.Job Description:
Reporting to the Director CI Aftermarket this role provides strong strategic and operational leadership across multichannel sales while strengthening customer loyalty and execution excellence.
Leadership responsibilities include:
Build lead and inspire a national parts retail organisation across Parts Direct eCommerce ISRs and regional parts counters
Set clear direction and standards embedding a highperformance sales culture built on accountability responsiveness and commercial discipline
Own and execute the parts retail gotomarket strategy translating strategy into consistent action across all channels
Lead senior managers and indirect teams providing visible leadership across a network of 30 colleagues
Drive profitable growth in line with AOP holding teams accountable for OTC performance digital adoption and customer outcomes
Act as the senior advocate for the customer ensuring consistency ease of doing business and service excellence
Influence and align crossfunctional leaders across operations supply chain marketing product and finance to deliver shared goals
About you:
Proven senior sales leader with relevant leadership experience in aftermarket industrial or distribution environments
Track record of building engaged teams and delivering sustainable growth through others
Strong commercial and strategic mindset with the confidence to lead change
Influential collaborative leader who builds trust with teams and stakeholders
What We Offer:
In addition to a competitive salary bonus car allowance 25 days holiday life insurance up to 7% pension and access to the companys share scheme you will benefit from:
A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical disabilities. Furthermore Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant and pledges to treat those who serve or have served in the armed forces and their families fairly.
Required Experience:
Director
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more