Senior AI Product Manager Product & Experience

Senior AI Product Manager - Product & Experience
Location: London (Hybrid) Practice Area: Product & Experience Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role

As a Senior Product Manager within Capcos Product & Experience practice you will define build and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value working closely with clients and cross-functional teams to deliver products that are commercially impactful user-centric and production-ready within complex regulated environments.

You will alsooperateas an AI-enabled Product Managerleveragingmodern AI tooling to accelerate discovery decision-making and delivery.

What Youll Do

• Lead product engagements across clients and Capco teams embedding AI into both product strategy and delivery workflows
• Define and deliver AI-native product strategies including value propositions roadmaps and commercialisation models
• Own products end-to-end from discovery through delivery and iteration incorporating rapid experimentation prototyping and AI-assisted development
• Identify shape and prioritise AI/GenAI/agentic/ML use cases translating them into scalable product features and measurable business outcomes
• Partner closely with data science and engineering teams to bring ML models and AI systems into production balancing performance risk and cost
• Champion responsible AI by embedding governance explainability and regulatory considerations into product design and lifecycle
• Mentor and lead multidisciplinary teams fostering a culture of experimentation learning and AI & data fluency

What Were Looking For

• Experience in developing and delivering digital products/portfolios across B2B B2C or B2B2C contexts within financial services
• Deep knowledge in one or more of the following: retail banking commercial banking wealth management asset management (across advisory discretionary or execution-only models) capital markets investment banking insurance or energy.
• Proven experience building or scaling AI data or platform-enabled products including exposure to GenAI or LLM-based applications
• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue efficiency engagement)
• Strong leadership skills including working with multidisciplinary teams and senior stakeholders
• Track recordin driving commercial impact with experience in user adoption value creation and sustainable growth
• Experience working with data-led or platform products
• Understanding of AI GenAI or agentic AI concepts and their product applications

Bonus Points For

• Consulting experience within highly regulated industries
• Experience with agentic AI systems copilots or workflow automation products
• Familiarity with AI governance model risk management and regulatory expectations (e.g. in financial services)

Why Join Capco

• Deliver high-impact product and experience solutions for leading financial services and energy organisations
• Work in a collaborative flat and entrepreneurial consulting culture
• Access continuous learning training and industry certifications
• Be part of a practice shaping the future of digital products and services
• Grow your career in a global consultancy that values inclusion and individuality

We offer a competitive people-first benefits package designed to support every aspect of your life:

• Discretionary bonus competitive pension health insurance life insurance and critical illness cover
• Mental health support including CareFirst Unmind Aviva consultations and trained in-house first aiders
• Family-friendly policies including enhanced parental leave and paid leave for key life events
• Five weeks of annual leave with the option to buy or sell days
• Continuous learning including a minimum of 40 hours of training per year and a dedicated business coach from day one

Inclusion at Capco
Were committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage just let us know and well be happy to help. We value each persons unique perspective and contribution. At Capco we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.#LI-DNI