Account Manager

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named five years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia British Columbia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .

About the role:

Were looking for a driven and relationship-focused Account Manager to support and grow Clutchs wholesale this role youll own a Portfolio of Accounts and be responsible for building strong client relationships driving repeat sales and expanding your portfolio through new account acquisition.

Youll play a key role in revenue growth by understanding your clients businesses identifying opportunities and executing consistent outreach across multiple channels.

What youll do:

• Own the performance and growth of your portfolio of wholesale accounts build strong relationships and actively leverage them to drive sales increase bid activity and maximize account value
• Source and onboard new dealer accounts - expand your portfolio by identifying prospecting and converting new business opportunities
• Drive account activity and auction participation (Eblock Openlane etc.) across your portfolio by proactively generating demand securing autobids and increasing bid activity
• Engage accounts in meaningful sales-focused conversations discuss specific inventory match vehicles to account needs and actively push for bids and autobids
• Execute the full auction cycle build demand ahead of auctions actively drive participation from accounts during auctions to increase bidding activity and follow up post-auction to gather feedback and maintain momentum
• Maintain consistent portfolio coverage actively manage your accounts prioritize outreach based on opportunity re-engage inactive dealers and ensure consistent contact across your portfolio
• Operate with speed and urgency address dealer issues including arbitrations and post-sale concerns while maintaining momentum on sales and account activity
• Maintain high daily outreach activity consistently connect with accounts to meet defined KPIs and drive portfolio performance
• Track performance and activity use tools like HubSpot to manage your pipeline document activity and monitor results

What were looking for:

• Strong sales and relationship-building skills with a track record of driving measurable results
• Comfortable operating in a fast-paced high-pressure and KPI-driven environment with clear expectations and accountability
• Highly motivated and driven by targets KPIs and daily activity able to maintain consistent outreach and engagement across a large portfolio
• Strong communicator who can lead effective sales-focused conversations able to discuss specific inventory handle objections and drive bids and autobids
• Ability to operate with speed and urgency quickly address account needs resolve issues and move seamlessly between customer support and sales
• Organized and detail-oriented - able to manage a high volume of accounts track activity and maintain consistent follow-up
• Positive coachable attitude with a willingness to learn adapt quickly and take feedback
• Self-starter who takes ownership of their performance and follows through consistently
• A valid OMVIC license is required or you must be willing to obtain one within the first month of employment.
• Must be comfortable working 100% on-site at ourMississauga facility

Itd be great if you have:

• Experience using dealership management systems or wholesale marketplaces
• Familiarity with vehicle auction processes

Why youll love it at Clutch:

• Autonomy & ownership opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• Existing Permanent Full-Time

Compensation & Benefits:

• Wage: OTE $96000-$106000 (base salary including sales incentive plan)
• Benefits: Comprehensive benefits plans include healthcare dental care vision care prescriptions life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills performance market benchmarking responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .