Case Manager, Castleton (Staten Island)

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and support they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach more than 65000 individuals and families each year at our 90 locations including 10000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Position: Case Manager

Reports To: Case Management Supervisor

Location:185 St. Marks Place Staten Island NY 10301

What the Case Manager Does:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants families needs and periodic re-assessments.
• In collaboration with tenants prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits and document via progress notes.
• Participate in case conferences.
• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or (b) have not demonstrated a willingness to participate in the process (lost-to-service); or (c) have become ineligible for services (e.g. moved out of building).
• Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.
• Schedule appointments for tenant with referral organizations.
• Escort tenants to appointments (educational medical social service etc.)
• Assist tenants in completing applications for benefits and entitlements and may process applications on tenants behalf.
• Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
• Evaluate actual living conditions of tenants through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
• Input tenant data and tenant progress information into automated database

Minimum Education/Experience Required:

• Bachelors degree (e.g. B.A. B.S.W.

Other Requirements:

• Experience working with the Seriously and Persistently Mentally Ill (SPMI) population and/or equivalent experience.

Compensation:$ annually

When salary ranges are listed therangewouldrepresentthe low and high end for the applicable position & program. The salary offeredwouldbe based onvarious factorsunique to each program and includes but is not limited to experience education budget and/or program size internal equityskillsand other factors that may berequiredfor the position and organization.

Status:Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paidholidays.

CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity value a diverse & inclusive workforce and do not discriminate based upon race religion color national origin gender gender identity gender expression sexual orientation age status as a protected veteran status as an individual with a disability (including pregnancy childbirth or related medical conditions) or other applicable legally protected characteristics.