Primary Details

The Opportunity:

The purpose of this role is to lead and coordinate operational activities within the credit control function ensuring efficient debt collection and allocation while delivering exceptional service. This role involves providing leadership to a team of Credit Controllers driving continuous improvement and process efficiency to meet agreed service standards. The role also includes supporting business operations to achieve regional targets and goals in alignment with established policies and procedures.

Your New Role :

• Lead and manage the credit control team to achieve departmental goals and objectives
• Support the implementation of the team strategy to enable the delivery of overall business/financial targets.
• Ensure that all transactions are documented correctly and meet audit and management requirements along with complying with the company policy and procedures.
• Build and maintain relationships with key stakeholders (across Asia)
• Oversee all issues/requests are responded to by the team in a timely professional manner.
• Provide timely and accurate reports monitoring and analysis to the business and country finance head
• Present updates on credit collection portfolio on monthly/quarterly basis with all key stakeholders across Asia
• To engage with credit control team from brokers via meeting or physical visit to broker office to clear out outstanding unmatched transactions as required.
• To ensure premium are being collected within the timeframe and minimal provision of bad debts.
• Continually seek opportunities for automation or process effectiveness in line with a strong data analysis approach ensuring efficiencies are captured.
• Develop succession plans coaching and leading staff to achieve maximum effectiveness.
• Any other tasks assigned by the immediate superior or HOD

About You:-

• Bachelors degree in finance Accounting Business Administration or any related field
• Experience in managing large team of people (10-15)
• Minimum of >5 years of experience in credit control management with at least 3 years in a leadership role.
• Strong understanding of credit control receivable and collection management
• Strong analytical background proficiency in data reporting tools and ability to generate insightful reports that support strategic decision-making
• Proven ability to lead and motivate a team
• Exceptional communication and interpersonal skills
• Experience in underwriting broking collection within the insurance industry is a plus

About QBE

What if you could have a positive impact at work and in the world

At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And with more than 13000 people working across 27 countries our scale means were big enough for your ambitions yet small enough for you to make a real impact.

QBE Asias operations is part of the QBE International Division and has had a presence in Asia for more than 130 years with offices in: Singapore Hong Kong & Macau Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers business partners people and the community. We support ESG efforts through the QBE Foundation which helps to create strong resilient and inclusive communities by focusing investment and efforts on two key areas where we believe we can have the greatest impact climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

Medical benefits

Globally access to online learning via LinkedIn Learning

On top of annual leaves 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now so you can be part of our success and we can be part of yours.

Your career at QBE Lets make it happen.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.