Hiring || Retail sales Trainee-Kerala
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Retail Sales Trainee
Job Summary:
We are looking for enthusiastic and customer-focused freshers to join our retail team as Retail Sales Trainees. The role involves assisting customers supporting sales activities and ensuring a smooth in-store experience while learning retail operations.
Key Responsibilities:
Sales:
- Follow the complete sales process as guided by the store/team leader
- Assist in achieving daily sales and conversion targets
- Support in improving store KPIs such as:
- Overall sales performance
- Accessory sales
- Profit contribution
- Overall sales performance
- Help customers in selecting products based on their needs
Customer Service:
- Greet and attend to customers in a polite and timely manner
- Ensure proper handling of customer queries and concerns
- Support in resolving customer complaints within defined timelines (SLA/TAT)
- Follow up on customer issues with internal teams when required
- Contribute to improving customer satisfaction metrics like:
- Customer feedback (VOC)
- Net Promoter Score (NPS)
- Mystery audit scores
- Customer feedback (VOC)
Learning & Development:
- Learn about products offers and store processes regularly
- Attend training sessions as assigned
- Stay updated on new product launches and promotions
- Develop communication and sales skills
Requirements
- Minimum qualification: 10th Pass
- Fresher candidates are welcome
- Basic communication skills
- Willingness to learn and work in a retail environment
- Customer-friendly attitude
Required Skills:
Job Title: Retail Sales Trainee Experience: Fresher Qualification: Minimum 10th Pass Job Type: Full-Time Location: Bangalore Job Summary: We are looking for enthusiastic and customer-focused freshers to join our retail team as Retail Sales Trainees. The role involves assisting customers supporting sales activities and ensuring a smooth in-store experience while learning retail operations. Key Responsibilities: Sales: Follow the complete sales process as guided by the store/team leader Assist in achieving daily sales and conversion targets Support in improving store KPIs such as: Overall sales performance Accessory sales Profit contribution Help customers in selecting products based on their needs Customer Service: Greet and attend to customers in a polite and timely manner Ensure proper handling of customer queries and concerns Support in resolving customer complaints within defined timelines (SLA/TAT) Follow up on customer issues with internal teams when required Contribute to improving customer satisfaction metrics like: Customer feedback (VOC) Net Promoter Score (NPS) Mystery audit scores Learning & Development: Learn about products offers and store processes regularly Attend training sessions as assigned Stay updated on new product launches and promotions Develop communication and sales skills Requirements Minimum qualification: 10th Pass Fresher candidates are welcome Basic communication skills Willingness to learn and work in a retail environment Customer-friendly attitude
