Senior Project Manager

Senior Project Manager (PMO)

Enterprise Delivery Customer Experience

Lead complex delivery with confidence influence outcomes at scale and help shape how Intelex delivers.

At Intelex Senior Project Managers are trusted delivery leaders. This role goes well beyond managing plans and milestonesyou are accountable for complex customer outcomes coaching other project managers and continuously improving how we deliver across the organization.

As a Senior Project Manager within the PMO you lead large complex and multiphase SaaS implementations act as an advocate for Intelex and the Customer Experience (CX) organization and serve as a role model for strong delivery leadership.

This role is for Project Managers who have mastered the fundamentals and are ready to lead at scale influence strategy and raise the bar for delivery excellence.

Why this role matters

Our largest and most strategic customers rely on strong delivery leadershipnot just execution. Senior Project Managers ensure projects stay aligned to business objectives risks are proactively managed stakeholders are engaged at the right level and delivery teams are set up for success.

In this role you dont just deliver projectsyou help shape methodology mentor others and strengthen Intelexs reputation with customers and partners.

What youll do (and why its impactful)

Lead complex delivery endtoend

Youll own the delivery of complex multiphase and enterprisescale implementationsfrom initiation through golive and stabilizationbalancing client satisfaction with Intelex business objectives.

Provide senior delivery judgment

Youll actively monitor scope schedule budget and risk using experience and judgment to manage tradeoffs and change effectively. You anticipate challenges early and guide teams and customers through them with confidence.

Influence at all levels

Youll lead executivelevel discussions facilitate steering committees and represent Intelex with minimal oversight. You tailor communication to the audience and provide the right level of detail to drive alignment and decisions.

Strengthen delivery practices

Youll identify delivery inefficiencies develop best practices and contribute to the continuous improvement of project methodology standards and assets across the PMO.

Coach and develop others

Youll act as a mentor and coach to Project Managers and new team members helping build capability confidence and consistency across the delivery organization.

Drive strategic value

Youll identify opportunities for additional value within projectssuch as expanded scope additional services or future phaseswhile supporting sales teams with scoping and effort estimation when needed.

What success looks like

• Complex programs are delivered predictably with risks proactively managed
• Executive stakeholders trust your judgment and leadership
• Delivery teams are aligned engaged and performing at a high level
• Projects balance client satisfaction with Intelex business objectives
• Delivery best practices are strengthened through your contributions
• Other Project Managers actively seek your guidance and mentorship

Who youll work with

Youll report to the Manager Project Management Office and be part of a global Enterprise Delivery organization. Youll collaborate closely with Implementation Consultants Solution Architects Customer Success Product and Support.

Youll play a visible leadership role within the PMO and the broader Global Services organization.

What you bring on day one (musthaves)

These capabilities are essential for success as a Senior Project Manager:

• Proven experience leading large complex SaaS or enterprise implementations
• Deep mastery of project fundamentals: scope schedule budget risk and quality
• Demonstrated ability to manage multiple complex projects or programs concurrently
• Strong executivelevel communication and stakeholder management skills
• Advanced judgment in managing change risk and competing priorities
• Ability to lead and influence without authority
• Experience coaching or mentoring other project managers

What well help you develop (and expect you to lean into)

Were committed to your growth as a professionalnot just the work you deliver. From day one youll be supported with the tools guidance and feedback needed to build lasting impact at Intelex.

• Deep understanding of Intelex products and the EHSQ industry: Youll build strong product fluency and industry context so you can lead delivery with confidence and credibility.
• Fast supported rampup: Well ensure youre quickly enabled on Intelex delivery assets standards and methodology so you can be effective early and often.
• Constructive ongoing feedback: Youll receive regular actionable feedback focused on strengthening your delivery judgment leadership skills and professional growth.
• Networking and community support: Youll be encouraged and supported to build relationships across PMO Consulting Solution Architecture Customer Success and the broader Fortive ecosystem.
• Career development planning: Well partner with you on career goals and development plans helping you grow toward PMO leadership or broader enterprise opportunities.

How you operate

Top performers in this role are:

• Strategic: you understand how projects connect to broader business goals
• Accountable: you own commitments decisions and outcomes
• Confident and composed: you lead through complexity and pressure
• Influential: you drive alignment across diverse stakeholders
• Adaptable: you stay effective in fast-moving sometimes ambiguous environments

Qualifications

Required

• Bachelors degree in Business Information Systems Engineering Computer Science or a related field or equivalent practical experience
• 7 years of Project Management experience delivering SaaS or enterprise technology solutions
• Demonstrated success leading large complex multiphase programs
• Strong understanding of software implementation lifecycles (Waterfall and Agile)
• Experience managing complex multi-stakeholder projects

Preferred

• PMP PRINCE2 or equivalent Project Management certification
• Experience in EHS Quality or regulated enterprise environments
• Strong understanding of application architecture integrations and system dependencies

Other Requirements

• Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

Additional details

• Hybrid work model with flexibility
• Occasional travel to customer locations (approximately 1030%)
• Eligible for bonus as part of total compensation