Deputy Clerical Supervisor
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Job Location:
North Melbourne - Australia
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
An exciting opportunity has arisen for a Deputy Office Supervisor at our North Melbourne clinic. Reporting to the Assistant Regional Manager the role of Deputy Clerical Supervisor is to ensure effective and efficient operation of all clerical aspects of a comprehensive imaging practice.
You will be responsible for
Supporting leading and developing the clerical team to deliver excellent patient care and customer service
Answer the telephone and respond to patient enquiries in an efficient and sensitive manner
Ensure patient reports are dispatched to the correct location
Assume responsibility for the condition of equipment at the time of use and report any faults
Participation in our rostering system and manage rosters and leave requests ensuring sufficient staff coverage
Encouragement and support of development and education of clerical staff
Participate in staff recruitment and interview process
To be successful you will have
Demonstrated senior receptionist and/or receptionist leadership capabilities
Demonstrated ability to engage and build effective relationships with stakeholders from diverse backgrounds
Tech Savvy: Advanced computer literacy and ability to pick things up quickly is essential
Service Excellence: Deliver exceptional customer service every time
Excellent problem-solving skills i.e. Optimise appointment slots with your analytical skills
Strong organisational and time management skills
Growth mindset and positive attitude: A can-do attitude that builds rapport with patients staff and professionals easily
Why Youll Love It Here
Strong Team Culture: Join a supportive team that values teamwork community and inclusivity
Work-Life Balance: predictable work hours - no shift work
Expert Team: Learn from an experienced team willing to share their knowledge
Recognition Programs: Enjoy staff recognition programs and awards
Corporate Benefits: Take advantage of being part of Integral Diagnostics a leading Australasian radiology provider
Fitness Passport: Access over 1000 fitness locations nationwide
Employee Benefits: Such as paid parental leave assistance programs discounts to 100s of retailers travel and on healthcare for you & your family
Career Development: Explore fantastic opportunities to further your career with Lake Imaging
About us
Lake Imaging founded in 2002 has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals community-based clinics and speciality centres in Melbourne Ballarat Geelong and Warrnambool.
Lake Imaging a leading provider of medical imaging services is committed to delivering exceptional patient care and building strong relationships within the Melbourne medical community. As part of our dynamic team youll play a pivotal role in expanding our reach and ensuring that our referrers are supported with the highest level of imaging service.
How to apply
If you have a strong senior receptionist and medical background and are eager to make an meaningful impact we encourage you to apply.
Please note: Police check will be required for successful applicants.
Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world by delivering the best health outcomes one patient at a time.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world by delivering the best health outcomes one patient at a time.
Required Experience:
Manager
About Company
Integral Diagnostics (IDX) Is Australasia’s leading radiologist and diagnostic imaging provider with 67 clinics operating in a unique medical leadership model
