Director, Human Resources

The Director of Human Resources is a senior leadership role responsible for shaping and executing the companys people strategy across a complex multinational operating environment. Reporting to the Vice President this role serves as a trusted advisor to leadership playing a critical role in translating the companys ownership vision and values into actionable people strategies programs and day-to-day practices.

The Director partners closely with executive and functional leaders to ensure that organizational structure talent and culture are fully aligned with the companys growth objectives. This role is accountable for embedding a high-performance ownership-driven culture across all regions and functions.

The Director will lead all core HR functionsincluding talent acquisition employee relations performance management compliance and organizational developmentwhile building scalable systems and processes to support companys expanding global operations across Canada the United States India China and Southeast Asia.

This role requires a hands-on leader who can operate both strategically and tactically in a fast-paced entrepreneurial environment.

Key Responsibilities

1. Strategic HR Leadership Culture & Executive Partnership
Be a trusted advisor and thought partner to senior leadership providing insight & guidance on organizational effectiveness leadership capability and people-related business decisions.
Translate the company vision and values into tangible people strategies ensuring they are reflected in hiring performance management leadership behaviors & employee experience.
Define and execute a forward-looking HR strategy aligned with the companys commercial and operational priorities.
Build scalable HR frameworks to support rapid growth and increasing operational complexity.
Establish consistent HR policies and practices across all geographies while respecting local requirements.
Lead develop and hold accountable the HR function with clear priorities and measurable outcomes.
Drive initiatives that strengthen employee engagement retention and organizational effectiveness.
Partner cross-functionally with leadership to support key business initiatives and long-term planning.

2. Talent Acquisition & Workforce Planning
Oversee recruitment strategy to attract high-caliber talent across corporate warehouse production and international teams.
Strengthen the companys employer brand to position the company as a destination for top talent.
Design and implement structured onboarding programs to accelerate productivity and integration.

3. Performance Management & Talent Development
Lead the evolution of performance management frameworks including goal setting reviews and succession planning.
Build leadership development and career progression pathways across functions.
Coach managers on performance management feedback and team effectiveness.

4. Employee Relations Culture & Compliance
Serve as the senior point of escalation for employee relations matters investigations and conflict resolution.
Ensure compliance with employment legislation across all operating jurisdictions (Canada U.S. and international).
Champion and operationalize the companys values across the organization ensuring consistent application and reinforcement.
Foster a high-performance accountable and values-driven culture.
Champion Health & Safety programs ensuring compliance and continuous improvement.

5. Organizational Development & Change Management
Support organizational design initiatives to improve efficiency clarity and scalability.
Lead change management efforts related to growth restructuring and new initiatives.
Drive cross-functional alignment and collaboration across regions and departments.

6. HR Operations Systems & Governance
Oversee HRIS employee data integrity and reporting capabilities.
Ensure effective administration of compensation benefits and payroll support processes.
Develop and manage the HR budget with a focus on efficiency and ROI.
Establish clear policies procedures and documentation standards across all regions.

Qualifications & Experience
Bachelors degree in Human Resources Business Administration or related field; Masters degree considered an asset.
CPHR designation (or equivalent) strongly preferred.
812 years of progressive HR leadership experience ideally within a multi-site product-driven or distribution/manufacturing environment.
Experience supporting international operations; familiarity with India China Vietnam and Malaysia is an asset.
Strong knowledge of Canadian and U.S. employment legislation; global exposure preferred.
Proven ability to build and scale HR functions in a high-growth environment.
Strong business acumen with the ability to align HR strategy to operational and financial outcomes.
Excellent communication leadership and stakeholder management skills.
Experience with HRIS platforms and data-driven decision making.

Leadership Profile
Hands-on pragmatic leader who can operate at both strategic and execution levels
High accountability and ownership mindset
Strong influencer capable of driving alignment across functions and geographies
Comfortable in a fast-paced evolving environment with shifting priorities
Commercially aware with a bias toward action and results
Acts as a cultural steward ensuring alignment between leadership intent company values and the employee experience