Assistant General Manager Retail SAV Airport

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail environment that is diverse and inclusive. Opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Paid Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise discounts
• Transportation and parking space assistance

How You can Make a Difference

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Whether working in an on-trend national brand or an iconic concept from the local community you will create and deliver first-class experiences for the traveling public.
• Build a great workplace for strong performers by promoting and driving an engaged workforce career development and learning.
• Must have a passion for the guest!
• Be a visible presence available to members of your team guests and airport partners. Monitor the performance of your team and operational systems making adjustments as necessary.
• Ensure positive guest service in all areas. Investigate and resolve complaints responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
• Drive top line sales and profitability.
• Demonstrate the ability to adapt and adjust readily to fast-moving ever-changing circumstances and utilize problem-solving skills and resourcefulness to solve situations.

Position Qualifications:

• Ensure store merchandising standards are consistently executed per the company guidelines
• Partner with the General Manager to ensure consistent implementation of the organizational
  policies and goals set forth by the company while holding the team accountable to such standards
• Influence and make recommendations to help achieve performance objectives in the areas of sales
  expenses inventory control and payroll while monitoring overall P&L results and formulating
  actions plan as needed.
• Train motivate and develop a professional team that possesses the ability to achieve sales goals
  while adhering to company performance metrics implementing promotional programs and
  coordinating special events
• Build strong business relationships with airport management brand partners and the Support
  Center Team through the use of clear consistent communication
• Monitor and address performance issues in a timely manner while providing on-going coaching and
  counseling
• Perform all basic human resource functions including interviewing succession planning training
  scheduling and performance reviews
• Other duties as assigned

Education:
Bachelors degree or high school diploma and equivalent experience required

Experience:

Minimum three (3) years of leadership in merchandising the service industry and/or operations environment
Other Knowledge Skills Abilities or Certifications: (First list requirements followed by preferences.)
Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates
Exceptional customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
Proficiency required in reading writing mathematics cash handling/ reporting
Proficiency required in Microsoft Office
Ability to pass the Federal Criminal History Records Check Paradies Background Check and the applicable
Department of Transportation requirements

Physical Requirements:
Standing for long periods of time and the ability to work in environments with varying temperatures
Ability to lift a minimum of 40 lbs. perform essential job functions such as standing for extended periods
bending reaching climbing a ladder and walking long distances

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

Minimum three (3) years of leadership in merchandising the service industry and/or operations environment

Shift:

• Open Availability

Work Location: In person

GREAT OPPORTUNITY FOR GROWTH!!!

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