Customer Service Assistant
Birmingham, MI - USA
Job Summary
Position Overview
The Customer Service Assistant supports customer interactions by handling inquiries and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone email or in person
- Provide accurate information about products or services
- Assist with orders returns and service requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions
Qualifications :
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer skills
- Ability to multitask
- Team-oriented and reliable
Additional Information :
- Competitive salary with performance-based growth opportunities
- Clear career progression and professional development support
- Collaborative and supportive work environment
- Skill-building opportunities across multiple areas of marketing
- Access to ongoing training and development resources
- Stable full-time position with long-term growth potential
Remote Work :
No
Employment Type :
Full-time
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more