Lab Manager RRL Operations

Lab & LIS Manager - RRL Operations

Quest Diagnostics - Arlington TX

Monday to Friday 8:00 AM to 5:00 PM

Pay range: $105000 per year

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

The RRL (Rapid Response Lab) Manager has the overall responsibility for the planning coordination evaluation and supervision of all technical and/or operational activities and staff members in the multiple regional laboratories. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity and in an efficient economical and businesslike manner are of utmost importance.

This position is client facing and requires professionalism as well as the ability to create and maintain a positive relationship with key stakeholders. This individual must possess both lab leadership skills along with Orchard LIS proficiency.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

• Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Plans assigns and directs work in the laboratory. Serves as liaison with other areas as needed.
• Mentors and supports direct reports i.e. Supervisors QA Specialists and Safety Coordinators in their responsibilities and functions ensuring they receive training in
  supervisory skill development. Identifies and implements training programs as necessary.
• Defines coordinates and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing hiring training and providing staff development through performance evaluation and corrective counseling.
• The manager leads the establishment of new laboratory sites managing the entire process from initial setup and instrument validation to staffing and the creation of operational procedures. This includes overseeing all regulatory requirements to ensure the successful and compliant launch of the new facility.
• Reviews test performance drives process and project management and prepares and submits required reports to meet established deadlines.
• Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees corporate committees and business unit committees as needed.
• Develops annual budget and manages department costs and resources budget.
• Resolves problems through interaction with clients via phone calls quickly.
• Defines coordinates and monitors Environmental Health and Safety programs.
• Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures are followed. Oversees plans and preparations for inspections

Required Work

• Experience: Minimum of 8 years of medical laboratory experience with at least 4 years of direct supervisory experience in the clinical or anatomical pathology laboratory.

Preferred Work Experience

• Minimum 3-5 years of managing a lab team
• Supervisory experience lead a team of clinical technicians
• Strong communication skills to interact with medical professionals daily
• Must have Orchard/Clinisys laboratory information solution (LIS) diagnostic informatics system software experience.

Knowledge

• CLIA/CAP regulations
• Strong knowledge of laboratory operations including workflow staffing models and quality control principles.

Skills:

• Demonstrated leadership skills with experience managing supervisors and or team leads. Ability to multi-task
• Serves as a key liaison between the laboratory supervisors senior leadership and other departments (e.g. Commercial logistics IT and onsite clients
• Must have previous leadership experience in leading teams
• Computer proficiency with systems such as Microsoft Office (Excel Outlook Teams Powerpoint etc.)

Education

• Bachelors Degree or high in a Life Sciences major (Required)
• Masters Degree (Preferred)