Commercial Insurance Account Manager

Job Description

Account Manager - Commercial Insurance

Job Summary

Seeking a dedicated and detail-oriented Account Manager - Commercial Insurance to join a team. The ideal candidate will play a pivotal role in fostering and maintaining strong client relationships ensuring responsive service and driving account retention for the commercial business clients. This position also involves providing comprehensive support to agents in managing client insurance needs. If you are a self-starter with a passion for delivering exceptional customer service and a strong understanding of the commercial insurance industry we encourage you to apply.

Compensation Package

• Paid Time Off (PTO)
• Work-from-Home Flexibility
• Health Insurance
• Dental and Vision Insurance
• Life and Disability Insurance
• Profit Sharing
• Telemedicine Access
• Monday-Friday Schedule

Responsibilities

As an Account Manager your key responsibilities will include:

• Managing the renewal process by coordinating communication between clients agents and partner carriers.
• Facilitating the marketing process and ensuring effective communication with all stakeholders.
• Reviewing insurance requirements in client contracts and advising on compliance needs.
• Collaborating with underwriters to obtain quotes for additional insurance coverage.
• Building and maintaining strong client relationships addressing concerns and providing solutions.
• Educating clients on coverage exclusions and exposures while maintaining accurate documentation.
• Preparing proposals applications and other necessary documents ensuring timely responses.
• Producing binders certificates policies and related items with accuracy and efficiency.
• Engaging in client risk management and claims processes facilitating communication between carriers clients and agency personnel.
• Preparing insurance summaries schedules and proposals.
• Verifying the accuracy of processed endorsements and taking corrective actions as needed.
• Explaining audit procedures to clients and reviewing interim reports for credibility and coverage adequacy.
• Staying updated on industry developments and changes in coverage.
• Maintaining accurate and current electronic files to avoid potential errors and omissions.
• Seeking referrals from existing clients to generate new business opportunities.
• Performing other duties as required to support client retention and agency practices including occasional travel to client facilities.

Qualifications/Requirements

To be successful in this role you should meet the following qualifications:

• High school diploma or equivalent; a college degree is preferred.
• 1-3 years of experience in commercial insurance.
• Strong knowledge of the commercial insurance industry underwriting and rating procedures.
• Holds an active P&C (Property and Casualty) insurance license.
• Strong communication interpersonal and organizational skills.
• Self-motivated with the ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Word Excel and Outlook).
• Strong risk management skills including claims handling.
• Ability to build and maintain strong client relationships problem-solve and document follow-ups.
• Commitment to compliance with applicable laws and regulations.

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