HEAD RCP Program, IN Ops

Amazon is seeking an Manager to lead the Reusable Containers Program (RCP) as Head - RCP. This strategic role will drive the scaling of reusable container capabilities across Amazons supply chain ecosystem delivering a triple win: sustainability impact through reduced corrugated usage significant cost savings (INR 100 Crores annually) and enhanced customer experience through reduced product damages. The program has the potential to expand to additional use cases with an estimated INR 150 Crores in additional annual impact.

This role requires a leader who can operate at scale influence senior leadership without authority and drive complex cross-functional initiatives across multiple business lines within the Amazon ecosystem.

Key Responsibilities

Strategic Program Leadership
(i) Own end-to-end strategy and execution for scaling RCP across multiple use cases and business lines within Amazons ecosystem
(ii) Develop containerization strategy across INOps Core network to end-customer delivery expanding reusability scope in newer networks with existing PFS assets reducing losses and bringing in reverse leg optimisation.
(iii) Define and execute multi-year roadmap (OP1/OP2 & 3YP) with internal and external stakeholders along tracking monthly program milestones.
(iv) Launch new reusable assets to reduce packaging costs and damages while driving sustainability impact and secure end-customer delivery with improved speed and productivity across the entire Core network

Cross-Functional Execution & Stakeholder Management
(i) Build execution plans in collaboration with Miles ATS Product OEMs and larger stakeholder groups with ownership of phased expansion. Influence leadership (L7s & L8s) across Core & GSF networks to drive alignment and decision-making.
(ii) Work with stakeholders to define BRDs product roadmaps enable UAT and launch new product features in partnership with Product-Tech teams to drive automation

Financial & Operational Ownership
(i) Own and manage RCP program P&L driving financial and cost decisions with accountability for significant cost improvements across defined networks

Benchmarking & Expansion
(i) Launch newer use cases toward expansion of Last Mile Pick-up for reusable container usage.
(ii) Scale RCP capabilities to support future use cases (e.g. customer shipments in reusable packaging)

- 8 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Experience in program management logistics operations supply chain transportation or a related field

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