Coordinator, Conference & Support Operations

Department:

Business Services

Anticipated Start Date:

May 15 2026

Normal Work Schedule:

Monday - Friday 8:00 am - 4:30 pm some evenings and weekends required

Job Summary:

The Coordinator Conference Services is responsible for leadership coordination and operations of conference services supervising and training of student workers and developing and implementing procedures and practices that support the overall growth of the student staff and campus visitors. The incumbent frequently work weekends evenings and is on call for emergencies.

Duties and Responsibilities:

• Coordinates all aspects of the Conference Services program which includes but is not limited to day and overnight summer camps athletic programs conferences and guest accommodations.
• Supervises professional and student staff (Graduate Assistants and Conference Assistants) for effective management of the Conference Services program.
• Responsible for administering and operating the provided software system for billing and collections from all Conference Services vendors guest and customers.
• Responsible for the creation and development of marketing and advertising strategies for all Conference Services opportunities.
• Assists with developing plans and strategies for recruiting and retaining Conference Service programs.
• Oversees day-to-day operations of conference events by coordinating with the Office of Capital Planning and Facilities for preventive maintenance summer cleaning projects and work orders.
• Serves as the Emergency Preparedness First Responder during conference season as it relates to natural disasters weather-related emergencies and/or any other life-threatening incident.
• Collaborates with the Office of Housing Operations and Residence Life and other campus stakeholders to ensure successful scheduling of all conference events which includes meals and other reservations.
• Develops customer service hospitality emergency response and conference service training
• Assists the Director of Business Services in the formation and implementation of departmental policies procedures and manuals.
• Performs other duties as assigned.

Required Minimum Qualifications:

• Bachelors degree in Communications Public Relations Marketing or Business and
• Two (2) years full-time equivalent experience in auxiliary services central housing functions of administration and management of a student or business affairs program

Preferred Qualifications:

• Masters degree in Communications Public Relations Marketing or Business

Required Documents:

1. Cover Letter
2. Resume
3. Unofficial Transcripts

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:

• Retirement Plans
  • Alabama Teachers Retirement System (TRS)
  • RSA-1 Deferred Compensation
  • 403-B Retirement Annuity (TIAA)
• Health Insurance
  • Medical (PEEHIP)
  • Optional plans:vision dental flexible spending plan dependent care cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits please visit our website

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act the Jacksonville State University Police provide information on crimes statistics crime prevention law enforcement crime reporting and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age genetic information national origin disability status protected veteran status or any other characteristic protected by law.