Service Analyst (NOC)

247Hire

Job Location:

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Application Deadline: May 7 2026
Dallas
On-site
Hourly salary: $32

Job Description

Core Responsibilities:
Monitor network systems including IP fiber and Private LTE (PLTE) environments using monitoring tools and alarms.
Identify troubleshoot and escalate outages or performance degradation across wired and wireless networks.
Open manage and update incident tickets within SLA requirements.
Perform initial triage and basic root cause analysis.
Communicate outages and updates clearly to customers vendors and internal teams.
Coordinate with Tier 2/3 teams RF engineers and vendors during incidents.
Document incidents resolutions and post-incident reports.
Support scheduled maintenance and after-hours work as required.

Required Experience:

Application Deadline: May 7 2026 DallasOn-siteHourly salary: $32Job DescriptionCore Responsibilities: Monitor network systems including IP fiber and Private LTE (PLTE) environments using monitoring tools and alarms. Identify troubleshoot and escalate outages or perfor...