HR Generalist – Assistant Manager English

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. GenpactsAI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models toagentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role ofHR Generalist Assistant Manager- English

In this role we are seeking candidates who can deliver critical components of client engagements. The candidate will synthesize analysis draft deliverables and support the facilitation of workshops and design sessions.

Responsibilities

HR Admin related:

• Maintains employees records; ensures that changes are entered correctly and made on a timely basis in the local tools

• Prepares and verifiesemployment documents for new joinersor internal transfers; assists new hires in completing employment formalities and ensures new joiners employment file accuracy & completeness

• Collects and verifies all information related tointernal changes of positions bonuses changes ofemployeespersonnel data; receives verifies obtains authorized signatures for all internal/legal documents.

• Delivers electronic/hard copy documents necessary for payroll processing/filing in employees personnel files on time.

• Assists employees in completingtermination formalities; initiates/follows up steps of exit process.

• Collects employeesrequests for certificates/documents; communicates them to external provider/distributes received papers.

• Answers toroutineemployee querieson labor law/internal procedures for personnel administration/payroll areas.

• Delivers HR Front Office activities for allocatedsite: receiving sickleaves/documents from employees/releasing bank certificates/certificates upon request.

• Providescounseling regarding labor law/payroll legislation.

• Expat management: Managing 30% ruling giving local guidances to expats vendor relationships.

Sick Leave Act Compliance:

• Manages day to day illness reporting and strict Dutch laws on long-term illness and salary payments.

• Coordinates with multiple vendors and government agencies on the progress of the law/illness act. (WetverbeteringPoortwachter)

Pre-payroll Related:

• Collects andcentralizesall pre-payroll calculations supporting informationsuch as bonuses deductions benefits in kind.

• Reviews and ensures accuracy of approvedtimesheets.

• Checksmonthly deliverables (payroll benefits and deductions amounts andtaxesreport allocated to cost centers and other specific reports).

• Respects the agreed payroll calendar.

Benefits Administration related:

• Maintainsrelations withbenefitsvendors; communicates required information on new existing terminated employees; monitors operational activities and the monthly invoicing process.

• Investigates and solvesemployees claims on benefits; answers routine queries.

• Ensuresaccuracy of benefits reports.

Employee relationship related:

• Works council/Union relationship:Prepare information and documentation and discuss follow up

• International reporting queries:Clarify Dutch law to managers address employee concerns.

• Low performers monitoring/guidance:Prepare/advise on Performance Improvement Plans (PIPs)

• Manages Exit processes viamutual agreement offers support to managers on such cases

• Ensures Promotion policy is fairly applied

• Employee/Manager connects on Amber outcomes:Discuss with employees/managers advise on solutions.

• New employee guidance & induction:Help AVP/VPs integrate into NL teams

• Employee transfers:Facilitate and manage transfer processes.

• Relationship issues:Mediate conflicts between managers and employees (or amongst employees).

• Global HRBP SPOC:Local point of contact for HR team (& others) on any NL related query.

Others:

• Ensurescreation ofproceduresintheformof RACIorSOPs(toensureprocesscontinuity);

• Ensuresallactivitiesareperformedanaccuratecompliantandtimelymanner;

• Maintainactivecommunication andpositiverelationshipswiththekeypartnersHiring C&B HRPayrollLegal;

• Supportsallinternalandexternalaudits;

• Implementsmaintains andreviewsHRAdminprocessesproceduresdocumenttemplatestoensurelegalcompliance;

• Drivingimprovementprojectsin HRarea;

Qualificationswe seek in you!

Minimum Qualifications

• University Degree;

• Work experience as an HR generalist 3-5 years

• Good knowledge of work legislation;

• End to end understanding of HR Administrative processes

• Good command of English Language (minimum B2 level on CEF scale)

Preferred Qualifications

• Self-motivated with ability to work both independently and as part of a team;

• Able to effectively manage multiple activities simultaneously in a fast-paced environment;

• Pro-active attitude initiative driven;

• Integrity;

• Excellent interpersonal and communication skills;

• Organized and detail oriented;

• Results Oriented;

• Good planning and analytical skills;

• Prioritization and multitasking skills.

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to racecolor religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.