IT Support Engineer VBI
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Build operate and continuously improve IT services within the area of responsibility.
- Analyze IT incidents problems inefficiencies and system weaknesses.
- Support and train users on new IT systems and solutions.
- Act as a business partner for key users and process teams.
- Contribute to incident and problem management.
- Manage and govern IT Service Operations processes.
- Coordinate and monitor external service providers at an operational level.
- Ensure service level fulfillment (SLA) and readiness for crisis situations
- Support continuous improvement and service integration across business processes.
- Participate in technology projects and initiatives to improve IT performance.
- Contribute to building a highperforming IT organization.
Qualifications :
- Minimum 2 years of experience in IT Operations or IT Service Management
- Good knowledge of IT infrastructure including:
- endpoint management
- network and communication technologies
- servers storage and cloud computing
- identity and access management
- University degree in IT or an equivalent combination of education and experience
- Strong analytical skills and ability to improve IT service efficiency
- Customeroriented mindset with the ability to collaborate closely with business teams
Nice to have:
- Basic knowledge of business systems such as ERP CRM MES or HCM
- Experience with IT Service Management tools
- General understanding of business processes (e.g. finance sales production logistics)
- Experience in a manufacturing or automotive environment
- Proactive attitude strong communication skills and ability to work in an international environment
Additional Information :
Środa Śląska or Komorniki - At least 4 days a week onsite.
Remote Work :
No
Employment Type :
Full-time
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
