Business Operations Associate
Worcester, MA - USA
Job Summary
The Business Operations Associate supports the Product Development Science and Technology BDL group in the coordination and scheduling of maintenance activities inventory support and business operations under the management of the PDS&T Business Operations team. They will manage iterative and/or transformational changes through process improvements initiatives and workstreams and act as primary point of contact for continuous process improvement activities for responsible process categories and related topics.
The core responsibilities of the Business Operations Associate are to schedule plan organize and monitor performance of all tasks and materials and services required to ensure that maintenance and calibration of equipment meets all PDS&T and operations requirements and to support Business Operations for laboratory expansion integration continuous improvement and subject matter expertise in associated lab operations.
They will coordinate the activities of technicians vendors support staff Unity Managed/Lab Services PPD FSPs lab operations teams or mechanics along with other required resources and contractors to ensure that all required scheduled and demand maintenance and calibration is performed and to coordinate activities of for cross functional support for freezer inventory management shipping logistics facilities requests and buffer/media prep to support the laboratory and customer needs.
Some project assignments may be required for continuous laboratory improvements and support.
Responsibilities:
- Schedules resources and personnel to ensure all guidelines and policies are adhered to and provide adequate customer service. Acts as the liaison between maintenance vendors support teams and customers with cross functional operations teams for BDL.
- Executes purchasing requirements (Purchase Order Request Purchase Orders p-card Ariba and Service Entries) to support budgetary requirements including processing review approval and monitoring of purchase orders and maintenance requirements as related to maintenance services and inventory and business operations such as Blanket PO Inventory Purchasing SLA/ SOW outsourced support Capital/Expense planning and execution Project Engineering support coordination.
- Makes decisions about work priority levels scheduling strategies cost savings safety inventory and vendor performance (where applicable) with minimal supervision from management
- Identifies and leads projects to improve operations productivity and work quality.
- Supports other departmental efforts; specifically including but not limited to IS BTS Project Engineering Finance Purchasing Facilities EHS Maintenance Freezerpro ShipIt and Metrology.
- Manage smartsheets to create monitor and complete work orders for requesting departments. Makes tactical decisions regarding response time and level of planning based on priority of requested work. Able to prioritize various jobs among different customers.
Qualifications :
- Bachelors Degree with 1 years of relevant experience or Associates Degree with minimum 3 years of experience in a craft specific field such as mechanical/electromechanical/calibration/predictive maintenance/project management.
- Skills: Good oral/written communication skills cGLP and Good Documentation Database Savvy- Use of Computerized Maintenance Management System Technical Experience (Engineering Maintenance Instrumentation Service Calibration and Metrology etc.) an advantage
- Ability to multitask effectively.
- Possesses planning and organizational skills one line schematics etc. Customer service oriented- works well with internal and external customers.
Additional Information :
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Full-time
About Company
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more