Director of Venue Operations, HQ Events and Experiences

Stand Together

Job Location:

Arlington, TX - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources including funding thought leadership a network of peers and a playbook for applying proven principles to transform lives and society.

As the Director Venue Operations for HQ Events & Experiences you will lead the operational backbone that enables 400 events annually at Stand Togethers headquarters. This role is responsible for building and scaling the systems standards and vendor partnerships that ensure every event from small meetings to large-scale experiences is executed with consistency high service quality and operational excellence.

You will operate like a venue general manager bringing a hospitality-driven mindset to food & beverage service ware vendor management and event execution. Youll design the infrastructure behind the experience owning tools workflows inventory and analytics so teams can deliver seamless high-quality events that reflect our brand.

Reporting to the Senior Director HQ Events & Experiences and partnering closely with Guest Experience event support teams including facilities AV IT and Security along with Procurement and external vendors you will help bring structure to complexity build scalable systems from the ground up and continuously improving how we operate.

How You Will Contribute

Design and implement end-to-end operational frameworks for event execution including intake planning day-of operations and post-event insights
Establish clear roles workflows and service standards to ensure consistency across a high volume of events
Lead configuration and optimization of event management systems to enable scalability and visibility
Build and maintain SOPs templates and operational toolkits that standardize planning and execution
Own vendor and catering relationships including sourcing RFPs contract management and performance oversight
Oversee event setup and breakdown operations ensuring quality coverage and adherence to service standards
Establish and manage service ware inventory systems and procurement processes to ensure event readiness
Develop and track key operational and financial metrics identifying opportunities to improve cost efficiency and outcomes
Create maintain and analyze reporting and dashboards that connect planning inputs to execution results using business metrics SLA performance forecasting and expense tracking to drive continuous improvement
Lead training knowledge sharing and adoption of tools processes and service expectations across teams and partners
Lead and develop one direct report providing day-to-day direction coaching and performance management

What You Will Bring

8-12 years of experience in venue operations hospitality event operations or catering (hotel or conference center experience strongly preferred)
Experience building or scaling operational systems in a high-volume service-oriented environment
Strong understanding of food & beverage operations service standards and back-of-house logistics
Experience managing vendor relationships contracts and service-level agreements
Proven ability to implement and optimize tools and systems (Tripleseat Airtable or similar platforms)
Financial acumen including budgeting expense tracking and identifying cost efficiencies
A systems-thinking mindset with the ability to translate complexity into structured scalable processes
Strong leadership and coaching skills with experience developing team members
Comfort operating in ambiguity and building new infrastructure where none exists
Enthusiasm to contribute to Stand Togethersvision and principled approachto solving problems and a commitment to stewarding our culture which champions values including transformation and innovation entrepreneurialism humility and respect.

Standout Candidates Will Bring

Experience in a hotel conference center or catering operation with full ownership of service delivery
Background in food & beverage management banquet operations or venue management
Experience leading RFP processes and standing up new vendor partnerships
Ability to blend hospitality with operational rigor and data-driven decision making
Experience improving or replacing underperforming vendor models or operational systems

What We Offer

Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting flexible time off comprehensive health and dental plans plus wellness and mental health support through Peloton and Talkspace.
A meaningful career: Join a passionate community of over 1300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.

Our Values:Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottom-up empowerment. PBM empowers employees to be entrepreneurial to innovate and to continually drive transformation.

We believe diversity fuels creativity broadens knowledge and helps drive success. That is why were proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty dignity and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Director

Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources incl...