Associate Director, Governance & Operations
Wilmington, DE - USA
Job Summary
The Associate Director Governance & Operations plays a critical role in enabling compliant highquality execution of Market Access engagements across AstraZenecas U.S. business. This position serves as the operational owner and Secretariat of the Advanced Customer Engagement Review Team (ACERT) overseeing governance processes that ensure alignment with regulatory expectations Fair Market Value (FMV) standards contracting policies and internal quality controls.
This role partners deeply with Market Access Medical Affairs Commercial Access Strategy Compliance Legal Finance Service Strategy and external vendors to ensure all programs engagements and analytics are appropriately evaluated documented and addition the leader oversees FMV methodologies programlevel analytics and CMS Physician Fee Schedule (PFS) rulealigned documentation including Reasonable Assumptions and certification requirements.
Accountabilities
Serve as Secretariat and operational lead for ACERT ensuring timely compliant and highquality governance reviews.
Advise program owners on business proposals and determine the appropriate review complexity and governance pathway.
Lead the FMV evaluation framework including oversight of analytic processes vendor reports and interpretation of data to support FMV decisions.
Provide guidance to contracting teams to ensure governance decisions translate into compliant contract execution.
Maintain robust auditready documentation including FMV analyses decision rationales and approval artifacts.
Identify opportunities for cost savings through use of FMV tools and leveraging prior FMV reports through vendor
Oversee governance alignment with CMS PFS rule requirements related to Service Agreements including certifications and reasonable assumptions documentation.
Establish and maintain enterprise standards for documenting assumptions used in valuations cost analyses and engagement justifications.
Partner with Legal Compliance and business sponsors to ensure all certifications are complete accurate and updated in accordance with CMS requirements.
Conduct training and develop guidance materials to ensure consistent understanding across stakeholders.
Maintain centralized governance repositories to ensure completeness accuracy and readiness for internal/external audits.
Lead the development update and communication of governance processes systems policies templates training tools dashboards and analytic frameworks.
Provide subjectmatter expertise on Bona Fide Service Fees (BFSF) AntiKickback and Safe Harbor regulations and other compliance standards.
Own and manage relationships with external FMV vendors to ensure highquality deliverables clear SLAs and adherence to governance standards.
Essential Skills/Experience
Bachelors degree required
5 years of experience in pharmaceutical biotech Market Access contracting compliance or related field.
Strong working knowledge of FMV BFSF criteria AntiKickback/Safe Harbor principles and pharma regulations.
Proven ability to lead crossfunctional governance teams and influence without authority.
Demonstrated analytical capabilities including cost modeling data interpretation and decision rationale framing.
Excellent communication relationshipbuilding and criticalthinking skills.
High proficiency in MS Excel PowerPoint and Word.
Desirable Skills/Experience
5 years of pharma or healthcare industry experience
Strong project management leadership business acumen and ability to manage multiple priorities processes timelines and expectations of multiple stakeholder groups
Strong interpersonal skills and excellent verbal and written communication skills; able to engage with leadership at all levels of the organization; able to synthesize and concisely communicate team deliverables and accomplishments
Experience with marketing operations including strategic oversight and execution of speaker bureau programs; strong comprehension of the legal and regulatory landscape in pharmaceutical promotions pharma industry guidelines and compliance considerations
When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individualflexibility. Join us in our unique and ambitious world.
AstraZeneca offers the opportunity to shape the future of cancer care by combining scientific rigor with strategic impact in a fast-evolving Oncology environment. Here medical evidence is translated into real-world practice through close collaboration across Medical Affairs Commercial and R&D enabling teams to influence every point in the patient journey. Colleagues are encouraged to test bold ideas learn from experience and share knowledge across functions all within a supportive culture that values integrity openness and continuous development. It is a place where high-performing people see their work directly contribute to advancing a strong pipeline and moving closer to eliminating cancer as a cause of death.
Ready to help transform hematology practice through impactful peer-to-peer education and strategic collaboration Apply now.
Date Posted
21-Apr-2026Closing Date
27-Apr-2026Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.
Required Experience:
Director
About Company
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, ... View more