Restaurant Supervisor | Marriott Old City | Philadelphia

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profile Job Location:

Philadelphia, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

  • Overseeing all front and back of the house restaurant operations
  • Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
  • Maintaining quality control for all food served
  • Analyze staff evaluations and feedback to improve the customers experiences
  • Project future needs for goods kitchen supplies and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Seek ways to cut waste and decrease operational costs
  • Generate weekly monthly and annual reports
  • Train new employees and provide ongoing training for all staff
  • Addressing problems and troubleshooting
  • Ensure that all the administrative functions are performed accurately such as cash handling credit card transactions and staff scheduling

Required Experience:

Manager

Overseeing all front and back of the house restaurant operationsEnsuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionallyMaintaining quality control for all food servedAnalyze staff evaluations and feedback to improve the customer...
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