Creative Account Manager

Equator is a global packaging design agency delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is a division of Marks part of the Propelis Group.

DO What is the role designed to do for the organization

Proactively manage creative projects through design process delivering exceptional quality to agreed budget and timeline ensuring the creative vision is achieved from design through production stage
Partner with Creative to develop strategy present design projects effectively and engage clients to sell our creativity and under-one-roof service model
Collaborate and engage with internal partners across Creative/Production/Finance to develop strong partnership and manage client expectations project needs and ensure cohesive team engagement
Train and mentor AC to understand process and actively contribute to projects
Proactively manage projects monitoring design time and delivering creative within agreed SLA and agreed cost
Manage photography process clarifying all details/expectations to ensure client and design vision achieved on set
Manage all stakeholder expectations with proactive accurate and professional communication across all touch points escalating issues were appropriate
Advance plan with traffic manager to proactively and efficiently manage staff schedules
Participate in project post-evaluations to identify best practices and areas for improvement
Demonstrate strong partnership with the client as an engaged energetic and valuable team member
Brand advocate for multiple brands/client contacts through dedicated categories of business; understands category insights and trends to inspire design
Consults client to understand needs and offer suggestions through strong project ownership flexibility and integrity
Advocate for Equator with client and suppliers guides them through Equators process with ease anticipating all project planning and staffing needs
Accurately capture and communicate project details through internal/external workflow systems (O2)
Actively pursue organic growth opportunities through exceptional design delivery and client service

DISPLAY What behaviors technical capabilities and other attributes should the fully proficient person in this role display

Behaviors
Creative to the core
Collaboration Positivity to work as part of a team and meet shared objectives
Communicates Effectively Ability to communicate ideas and present across teams clients & sites
Self Development Proactively seeks help asks questions and looks for opportunities
Plan and Aligns Ability to plan their time and deliver to deadlines

Technical Skills
O2 proficient
EQ Live proficient
Excel proficient

DELIVER What is the role required to deliver to the organization
Deliver thoughtful/strategic creative briefs which inspire design to produce effective solutions exceeding client expectations whilst achieving consistent efficient and accurate design
Accurate estimates forecasts and invoices to ensure fair representation of work provided and profitable outcome
Deliver creative within agreed timelines
Deliver profitable projects managing design time creative rounds and all related costs
Deliver proactive accurate and professional communication across all touch points internal and external
Provide accurate reporting for current and future project work as requested by AD or Directors

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150 years 2000 clients 9000 employees and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.

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EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications merit and business need. We offer equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information age disability or any other characteristic protected by federal state or local law.âEqual Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and doing so we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this position is $67000 USD - $77000 USD annually. Ultimately in determining pay we will consider the successful candidates location experience and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage dental plan vision plan basic and supplemental life insurance a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection short/long term disability and 401(k) Savings Plan.

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Required Experience:

Manager