Customer Development Manager

Job Description

We are recruiting on behalf of a leading organisation for a Customer Development Manager to drive and architect high-impact growth strategies across a dynamic portfolio. This role operates at the centre of commercial excellence combining data-driven insight strategic thinking and stakeholder influence to maximise revenue expand market share and elevate client partnerships.

Responsibilities:

• The successful candidate will lead the development of strategic customer development plans identifying and executing opportunities that enhance client ROI and strengthen long-term relationships.
• They will act as a senior advisor to business units guiding the adoption of innovative growth strategies and commercial models.
• This role requires building and maintaining strong relationships with clients retailers and internal stakeholders across functions such as operations finance and technology.
• The incumbent will analyse market trends client performance and competitor activity to refine commercial terms support contract negotiations and unlock additional value.
• They will also drive strategic client insights by leveraging feedback surveys and performance data to identify trends and opportunities.
• Working closely with Client Executives they will shape customer experience strategies support business development initiatives and deliver compelling presentations that influence decision-making at an executive level.

Requirements:

• Postgraduate degree/NQF Level 8 in Business Management or Sales.
• 1012 years experience in FMCG retail or sales at a senior management level.
• Proven track record of managing teams clients and relationships with national retailers suppliers and wholesalers.
• Strong commercial and growth acumen with the ability to develop and execute strategic initiatives.
• Exceptional stakeholder management negotiation and influencing skills.
• Advanced analytical thinking and problem-solving capability.
• Demonstrated leadership experience with the ability to lead through others and drive execution.
• Resilient results-driven and ownership-focused mindset.

EE Disclaimer:

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

REF: SM01