Account Executive, Enterprise

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today enabling businesses to deliver impeccable always-on customer support across the customer journey from service to sales to ecommerce. Powered by our own AI models Fin resolves complex customer issues end-to-end across every channel with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011 Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30000 global businesses using our products to transform their customer support. Driven by our core values we push boundaries build with speed and intensity and relentlessly deliver incredible value to our customers.

Whats the opportunity

Are you ready to lead the charge in AI-driven customer service As an Enterprise Account Executive focused on selling Fin Fins cutting-edge AI agent youll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless efficient and intelligent support experiences making it a game-changer for businesses worldwide.

This is your chance to join a world-class sales team driving the upmarket growth of a transformative AI solution. At Fin we dont just sell products; we empower businesses to reimagine their customer support strategies. If youre looking for ownership creativity and the opportunity to lead in a fast-paced environment this role is for you.

What will I be doing

• Champion AI transformation: Drive the adoption of Fin helping enterprise clients unlock the power of AI to automate and scale their support operations.
• Full-cycle sales ownership: Manage the entire sales processfrom prospecting to closewith a consultative and tailored approach.
• Customer advocate: Act as the voice of the customer collaborating with Product Marketing and other teams to refine and enhance the AI-agent offering.
• Tailored AI demonstrations: Create and deliver compelling customized demos that showcase the unique value of Fin as an AI agent.
• Revenue-focused: Provide timely accurate forecasts and ensure clear visibility into your sales pipeline and performance.
• Team growth: Contribute to the overall success of the sales team by mentoring peers sharing best practices and leading innovative projects to up-level the group.

What skills do I need

• Proven success: 5 years of experience as an Account Executive with at least 3 years selling SaaS solutions to enterprise clients.
• Hunter mentality:Proven track record of outbounding and creating the majority of your pipeline and revenue.
• AI expertise: Familiarity with AI-powered solutions customer engagement tools or support automation products is a strong advantage.
• Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
• Strategic communicator: Exceptional written and verbal communication skills with the ability to clearly articulate complex AI solutions.
• Solution-focused: Thrives in a fast-paced dynamic environment managing opportunities across diverse industries.
• Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
• Growth-oriented: Displays intellectual curiosity ambition and a commitment to personal and team development

Benefits

We are a well treated bunch with awesome benefits! If theres something important to you thats not on this list talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave as well as 6 weeks paternity leave for fathers to let you spend valuable time with your loved ones
• If youre cycling weve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard but we also offer Windows for certain roles when needed.

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through ourcore values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race color religion creed national origin ancestry sex gender age physical or mental disability veteran or military status genetic information sexual orientation gender identity gender expression marital status or any other legally recognized protected basis under federal state or local law.