Technical Program Manager

• Vienna
• Hybrid
• Hourly salary: $75

Job Description

Role SummaryThe Technical Program Manager (TPM) supports the Marketing Data Science organization by leading the delivery integration and operationalization of data-driven and analytics-enabled marketing capabilities. This role ensures that data platforms pipelines models and AI-enabled use cases are delivered in a compliant scalable and production-ready mannerbridging Data Science innovation with enterprise execution. The TPM partners closely with Marketing Data Science Marketing stakeholders and Enterprise Technology teams to translate analytic concepts into actionable capabilities that enable targeting measurement experimentation and member-centric decisioning at scale.
Key Responsibilities

• Data & Analytics Program Delivery
• Lead cross-functional delivery of marketing data and analytics initiatives (e.g. data integrations analytic enablement model activation measurement frameworks).
• Manage multiple concurrent data-centric workstreams dependencies risks and delivery milestones.
• Ensure analytics initiatives move from discovery or POC into governed repeatable production solutions.
• Data Science & Technical Partnership
• Serve as the primary operational partner to Marketing Data Science teams supporting intake prioritization and delivery of analytics use cases.
• Coordinate with ETS data engineering architecture security and risk teams to support data ingestion access and platform readiness.
• Translate analytic requirements (models features signals measurement needs) into executable delivery plans.
• Governance Risk & Compliance Enablement
• Support enterprise governance processes related to analytics and data use including:
• Data Transfer Authorizations (DTAs)
• Security and privacy reviews
• Architecture and operational readiness approvals
• Ensure analytics solutions align to enterprise data standards risk tolerance and regulatory expectations.
• Measurement Experimentation & Activation Support
• Enable activation of analytic outputs into marketing platforms (e.g. targeting segmentation propensity-based journeys).
• Support design and delivery of test-and-learn frameworks measurement plans and performance reporting.
• Partner with analytics teams to ensure results are traceable explainable and actionable by Marketing stakeholders.
• Stakeholder Communication & Influence
• Provide clear executive-ready updates on data and analytics initiatives including risks trade-offs and decision points.
• Act as a translator between technical data teams and non-technical business partners.
• Ways of Working & Continuous Improvement
• Contribute to standardized intake prioritization and delivery models for analytics-driven work within Marketing.
• Identify opportunities to improve data delivery speed clarity and scalability through better processes tooling and cross-team alignment.

Required Qualifications

• Extensive experience delivering complex cross-functional technical or data-driven programs.
• Strong understanding of analytics data platforms and how models and insights are operationalized.
• Proven ability to work effectively with data scientists engineers and business partners.
• Advanced program management skills including planning dependency management and risk mitigation.
• Strong communication skills across technical and executive audiences.

Preferred Qualifications

• Experience supporting marketing analytics decision science or data-informed personalization.
• Familiarity with enterprise data governance security and privacy considerations.
• Experience enabling AI or advanced analytics use cases within regulated environments.
• PMP CSM or equivalent experience and training.
• How this differs (subtly) from a generic TPM
• Emphasis on analytics enablement over feature delivery
• Focus on data pipelines models measurement and activation
• Strong partnership with Marketing Data Science rather than pure MarTech platform ownership
• Heavy interaction with risk security and data governance for analytic use cases