HRO(People Development Specialist) MT

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Management Trainee People Development Specialist
Role Purpose
Execute People Development activities including LMS administration e learning creation training coordination apprentice program support and reporting. Ensure accurate learning records and a high quality participant experience.
Responsibilities

Administration and Reporting: Add/manage courses and classes in LMS; run standard and ad hoc LMS reports on learning history learning plans and overdue trainings; support international data collection and audit requests.
Coordination: Manage registrations instructor coordination participant communications and post processing for leadership and professional skills trainings; support hotel bookings and event logistics. Review and clarify learning assignments curricula and learning visibility for learners
Program Support: Update apprentice training plans; process apprenticeship tickets and prepare KPI reports linked to WKO data.
and Dual Program Support: Coordinate language training providers update ServiceNow/SharePoint content and support dual master student onboarding and A1 form requests.
Base and Ticket Handling: Maintain KBAs update HRNow articles and handle People Development tickets; escalate complex issues. Analyse complex or recurring learning system issues and coordinate resolution with external system experts where required
feedback: Monitor learner feedback and recurring issues to identify opportunities for improving learning processes communication and usability contributing to a consistent and user-friendly learning experience
Coordination: Liaise with HR Business Partners Finance LMS experts country representatives and internal learning admins
Systems Used SAP SuccessFactors LMS; HR Suite ServiceNow; SharePoint; M365; Reporting Centre; Excel; ; Förderportal

Qualifications we seek in you!
Minimum Qualifications
Minimum Requirements:
Bachelors degree in HR Operations Management or a related field.
Advanced proficiency in LMS HRMS software and reporting tools.
Strong preference for candidates with European experience.
Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills
Certification in HR management / HR operations / LMS administration.
Experience in LMS such as SAP SuccessFactors is preferred.
Familiarity with enterprise service management tools is preferred.

Key Skills and Attributes:
Leadership and team management skills.
Analytical mindset with attention to detail.
Strong communication and stakeholder management abilities.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.