Data Analyst Insights & Strategic Enablement

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.

WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

POSITION TITLE: Data Analyst - Insights & Strategic Enablement

ORG UNIT:Private Sector Partnerships (PSP)

DUTY STATION:Remote

CONTRACT TYPE:CST I

DURATION:11 months

LINE MANAGER/SUPERVISOR:Head of Insights & Strategic Enablement team

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the worlds largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children women and men get the nutritious food they need to lead healthy dignified lives. Each year WFP assists 90 million people in 83 countries. Every day some 5600 WFP-chartered trucks are on the road 92 planes are in the air and 20 ships are at sea. These numbers speak to WFPs unparalleled reputation as an emergency responder one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food security local economies education employment and gender equality. While hunger and malnutrition are the worlds largest solvable issues the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.

The Private Partnerships Division (PSP) is responsible for working with the private sector to achieve greater impact in WFPs work. WFP operates one of the fastest-growing global individual fundraising programmes in the humanitarian sector. Initially launched as a lean digital-focused initiative the programme has evolved into a major strategic driver of income growth with an ambition to raise USD 1.3 billion annually by 2030. There are two teams working from HQ (Individual Giving and ShareTheMeal) and two friend organisations JAWFP and WFPUSA.

The programme has transitioned from a purely digital model to a multi-channel approach. While the centralised global team continues to acquire supporters through core digital channels (Meta and Search) it is rapidly scaling additional acquisition channels such as Face-to-Face Direct TV and Telemarketing.

Supporter engagement is delivered through an integrated multi-channel ecosystemincluding email push (App) SMS WhatsApp outbound telephony and Metaensuring a high-quality donor experience that drives long-term engagement and impact.

This high-touch model combined with the sheer volume of supporters (3.4m) means that there is a wealth of data being created which helps inform decision making from investments through to tactical execution. The role of the Business Intelligence Hub is to help harness this asset and provide timely analysis reporting and insights to fundraisers management and the wider organisation.

PURPOSE OF THE ASSIGNMENT

The data analyst will work within a team of specialists each owning a defined analytical domain. This role will allocate roughly 50% of its time to Optimisation and Experimentationidentifying improvement opportunities through research and data analysis and validating changes through structured A/B testing. The remaining 50% will support broader analytical reporting and insight projects that enable fundraising teams to make datadriven decisions and enhance supporter engagement.

Experimentation: AB Test Analysis & User Research

• Design robust experimentation frameworks by defining hypotheses success metrics minimum detectable effects (MDE) sample sizes and statistical power ensuring full adherence to testing and statistical standards. Ensure tests are created that meet these criteria.
• Set up monitor and qualityassure A/B dashboards ensuring data integrity throughout the experimentation lifecycle.
• Analyse experiment outcomes using sound statistical methods and translate findings into clear actionable recommendations for programme optimisation.

Experimentation: Test Repository & Insight Sharing

• Develop and maintain a repository of user research and test results that can queried for potential future tests and explore potential of Agentic AI to uncover undetected insights.
• Collate and present results in quarterly town hall sessions. Be a champion in developing a test and learn culture.

Data Analysis: Analysis & Reporting

• Develop and maintain analytical services by building dashboards and reports (Tableau SQL Python) ensuring data accuracy quality and reliable performance tracking across fundraising activities.
• Drive insight generation by identifying new analytical opportunities that deepen understanding of supporter behaviour. Seek to answer questions which explains why people rather than merely measuring outputs.

Data Analysis: Data Science & Machine Learning

• Develop and operationalise machine learning models to understand and anticipate supporter behaviours (donation likelihood churn risk upgrade potential content affinity).
• Advance use of AI and LLMs to uncover deeper insights from within unstructured data sources.

DELIVERABLES AT THE END OF CONTRACT

• Standardised A/B test reporting process that includes depositing in central repository
• Advance data capabilities with regards to machine learning and data science solutions
• Established workflow for the ingestion and analysis of survey responses using LLMs

QUALIFICATIONS AND EXPERIENCE

Education

Previous Experience

Knowledge & Skills

• Educated to at least bachelors degree in Computer Science Business Administration or an analytical related subject.
• 6 years experience in analysis and or experimentation.
• Professional experience of working with large and complex datasets.
• Theoretical and practical understanding and application of statistics.
• Ability to translate business problems and opportunities into analytical projects
• Advanced Python and SQL coding skills.
• Experience of using BI software such as Tableau PowerBI and Metabase
• General knowledge of UN system policies rules regulations and procedures governing administration is an asset.

Languages

• Excellent written and spoken English is required
• Knowledge of another official UN language would be a plus.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email LinkedIn or any other channel.

• We strongly recommend that your Workday profile is accurate and complete and that all sections are filled in including your employment history academic qualifications language skills and UN grade (if applicable). Once your profile is completed please apply and submit your application.

• If you experience technical issues while submitting your application you may contact us at . Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage the only required documents are your CV and Cover Letter. Additional documents (passport certificates recommendation letters etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.