Head of Facilities

Job

Description

Company

As the worlds leading multidisciplinary service provider Deluxe underpins the media and entertainment industry servicing content creators and distributors including Netflix WarnerMedia The Walt Disney Company Amazon Apple Viacom NBCU Google AT&T and many others by providing Global Content Distribution Localization Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming Theatrical Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe the company employs over 3500 of the most talented and experienced industry individuals worldwide. For more information please visit

Location: London - Holborn and Perivale

Full-Time Permanent Position

Position Summary

The Head of Facilities will oversee management of Deluxe premises with the primary focus being our Perivale London office. As a leader in content post-production our premises include a range of specialised facilities alongside the corporate office. By leading a small facilities and administrative team and managing the various vendors and relevant contracts this role will ensure the smooth running of our operations day to day.

Role and Responsibilities

• Direct coordinate and plan essential central services such as security maintenance reception catering and cleaning.

• Drive continuous improvements in service levels sustainability quality and safety and operating costs.

• Ensure key stakeholders are fully informed about operational updates and processes across our offices.

• Develop positive relationships across our locations to understand the business requirements and anticipate any inefficiencies or quality issues.

• Plan and forecast the facilitys upcoming needs and requirements and proactively prepare for these.

• Work with finance teams and business leadership to develop an operating plan and provide transparent financial tracking and reporting for facilities related costs.

• Consistently review and refresh internal processes and systems to deliver the most effective and time conscious solutions to day to day facilities issues.

• Ensure Health & Safety regulations are adhered to and facilities comply with legislation.

• Oversee property maintenance.

• Manage negotiation and documentation related to external contractors and vendors.

Key Requirements

Previous property/facilities management experience at a senior level.

• Experience of negotiating and procuring facilities management service contracts.

• Knowledge of vendor management for specialized services.

• Excellent communication and interpersonal skills with the ability to work well with a wide range of both internal and external stakeholders.

• Strong leadership and management skills with experience of managing performance of support staff.

• Capable of managing multiple projects priorities and deadlines. A relevant Health & Safety qualification is desirable.

Diversity Statement

Deluxe is committed to inclusivity fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to and will not be discriminated against based on race colour religion national origin or ancestry sex age physical or mental disability sexual orientation gender identity or expression.