As a Card Operations Administrator II youll be responsible for supporting the daily operational processes related to the banks card services including debit and commercial credit cards. Youll perform debit and commercial credit card inquiries or maintenance requests in accordance with established policies and procedures. Youll handle debit and commercial credit account maintenance quality reviews and ancillary data addition youll support internal teams with business initiatives and projects.
Responsible for debit and commercial credit card account maintenance and inquiries from internal and external customers within service level agreement expectations.
Process quality control requests and provide feedback to management.
Work assigned indexing of daily weekly monthly and quarterly standard reports for all card transactions.
Maintain accurate and up-to-date cardholder records in the banks systems.
What youll need:
2 years of related experience in Loan Administration or similar field.
High school diploma required.
Intermediate knowledge of general banking operations including deposit operations loan administration treasury management and/or other commercial banking products and services.
Intermediate knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
Intermediate experience in operations including data entry work requests through a workflow tool.
Intermediate experience with either debit or credit cards.
Intermediate speaking and writing communication skills.
Benefits youll love: We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Job Title:Card Operations Project AnalystLocation:Block 23What youll do:As a Card Operations Administrator II youll be responsible for supporting the daily operational processes related to the banks card services including debit and commercial credit cards. Youll perform debit and commercial credit ...
Job Title:
Card Operations Project Analyst
Location:
Block 23
What youll do:
As a Card Operations Administrator II youll be responsible for supporting the daily operational processes related to the banks card services including debit and commercial credit cards. Youll perform debit and commercial credit card inquiries or maintenance requests in accordance with established policies and procedures. Youll handle debit and commercial credit account maintenance quality reviews and ancillary data addition youll support internal teams with business initiatives and projects.
Responsible for debit and commercial credit card account maintenance and inquiries from internal and external customers within service level agreement expectations.
Process quality control requests and provide feedback to management.
Work assigned indexing of daily weekly monthly and quarterly standard reports for all card transactions.
Maintain accurate and up-to-date cardholder records in the banks systems.
What youll need:
2 years of related experience in Loan Administration or similar field.
High school diploma required.
Intermediate knowledge of general banking operations including deposit operations loan administration treasury management and/or other commercial banking products and services.
Intermediate knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
Intermediate experience in operations including data entry work requests through a workflow tool.
Intermediate experience with either debit or credit cards.
Intermediate speaking and writing communication skills.
Benefits youll love: We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.