Engagement ManagerCustomer Engagement Manager

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Engagement Manager/Customer Engagement Manager

Location: Plano Texas (100% Onsite)
Duration: 6 months

Candidate must have good exp in Telecom Domain

Key Responsibilities:
Serve as the primary point of contact for customer engagements.
Manage end-to-end delivery of projects ensuring timelines and quality standards are met.
Build and maintain strong relationships with clients to drive satisfaction and retention.
Collaborate with internal teams to align solutions with customer needs.
Identify opportunities for process improvement and upselling additional services.

Required Skills:
7 years of experience in customer engagement or client management roles.
Proven track record of managing large-scale engagements in telecom or technology domains.
Strong communication negotiation and stakeholder management skills.
Ability to handle multiple projects simultaneously and work under pressure.
Familiarity with project management methodologies and tools.

Preferred Skills:
PMP or similar project management certification.
Experience with CRM platforms and customer success tools.
Knowledge of telecom industry processes and solutions.

Role: Engagement Manager/Customer Engagement Manager Location: Plano Texas (100% Onsite) Duration: 6 months Candidate must have good exp in Telecom Domain Key Responsibilities: Serve as the primary point of contact for customer engagements. Manage end-to-end delivery of projects ensuring...