Automation Engineer (L2)
Job Summary
Key Responsibilities
- Develop and manage automation workflows using Ansible and SaltStack
- Implement and maintain infrastructure monitoring using BMC TrueSight / Control-M
- Automate routine infrastructure tasks (provisioning patching configuration management)
- Troubleshoot and resolve automation and job failure issues (L2 support)
- Optimize existing automation scripts and processes for performance and reliability
- Integrate automation tools with cloud and on-prem infrastructure
- Work with system network and application teams for automation requirements
- Maintain documentation and provide support to L1 engineers
- Strong experience in Ansible and/or SaltStack
- Good understanding of BMC TrueSight and Control-M
- Knowledge of IT infrastructure (Linux/Windows networking basics)
- Experience in scripting (Python Shell or similar)
- Understanding of job scheduling monitoring and automation frameworks
- Strong problem-solving and analytical thinking
- Good communication and collaboration skills
- Ability to work in enterprise 24/7 support environments
Qualification
Bachelors degree in computer science/IT or related field