Specialist, Marketing Operations

Permanent full-time 4 days per week in office

Connecting clients to markets and talent to opportunity

With 5400 employees and over 80000 institutional commercial and payments clients we operate from more than 80 offices spread across six continents. As a Fortune 100 Nasdaq-listed provider we connect clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities or ingrain yourself in the world of institutional investing StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview:Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight youll have the opportunity to optimize processes and implement game-changing policies.

Position Purpose:The Marketing Operations Specialist Non-Retail EMEA is responsible for managing and overseeing all Non-Retail marketing requests originating from EMEA marketing managers regions and brands.

This role serves as the dedicated EMEA counterpart to the existing US and APAC Non-Retail Marketing Operations Specialists and is accountable for the planning resourcing prioritization and operational delivery of all Non-Retail EMEA initiatives.

The role partners closely with global functional leads across Copy Design Social Video/Production WebOps and Acquisition to ensure projects are scoped correctly resourced effectively delivered on time and aligned with global marketing governance standards.

This is a highly operational cross-functional role focused on workflow management resource alignment delivery oversight and stakeholder communication within a fast-paced regulated environment.

Primarydutieswill include:

Regional Ownership Non-Retail EMEA

• Act as the single point of contact within Marketing Operations for all Non-Retail EMEA marketing requests.
• Manage intake prioritization and end-to-end trafficking of all EMEA Non-Retail initiatives.
• Ensure all work aligns with global marketing processes KPIs and delivery standards.
• Balance regional needs with global resource availability and capacity constraints.

Workflow & Project Management

• Oversee and manage all EMEAeFormsubmissions and ensureaccuratescoping and routing.
• Create and manage associated Jira ticketsrequiredto execute projects.
• Track task progress managetimelines and proactively resolve bottlenecks.
• Ensure all projects have effort estimates and actuals tracked to improve forecasting and capacity planning.
• Monitor and manage urgent or last-minute stakeholder requests with clear prioritization rationale.

Resource Planning & Capacity Management

• Identifyrequired skill sets for upcoming initiatives and secureappropriate resourceallocation.
• Continuously assess capacity against deadlines and adjust assignments as needed.
• Escalate resourcing gaps and propose outsourcing or alternative solutions whenrequired.
• Maintain regular check-ins with functional teams and EMEA stakeholders to ensure alignment.

Stakeholder Communication & Governance

• Facilitate regular prioritization sessions and update meetings withregional and global stakeholders.
• Maintain transparent communicationregardingdelivery timelines risks and trade-offs.
• Establish andmaintaindashboards to provide visibility into workload and status.
• Ensureall documentation and project files are stored andmaintainedin approved systems (SharePoint Jira dashboards).

Process Improvement & Operational Excellence

• Monitor and continuously improve workflows based on stakeholder and team feedback.
• Explore and implement Jira automations and workflow enhancements.
• Support development and enforcement of global Marketing Operations best practices.
• Ensure alignment with global governance frameworks across all regions.

Regulatory Responsibilities

• Maintain high ethical and professional standards in all activities.
• Ensure compliance with applicable regulations across EMEAjurisdictions.
• Identifyoperational risks and recommend improvements to strengthen controls.
• Ensureaccurateand up-to-date documentation across all project management platforms.

To land this role you will need:

• 5 years experience in Marketing Operations Project Management or Campaign Trafficking within a high-demand digitally driven environment.
• Experience in financial services (regulated environments) or global digital agencies preferred.
• Proventrack recordmanaging multi-channel digital campaigns and cross-functional marketing initiatives.
• Strong experience with Jira and Confluence (mandatory).
• Demonstrated experience in resource planning and workload management.
• Strong stakeholder management and communication skills.
• Highly organized detail-oriented and proactive.
• Ability to prioritize effectively in a deadline-driven environment.
• Experience working across time zones and global teams.
• Proficient in Microsoft Office (Word Excel PowerPoint Project).

Working environment:

• Permanent full-time 4 days per week in office.

#LI-Hybrid#LI-MA1