Senior Account Manager, SEA
Job Summary
Senior Account Manager SEA Your Next Big Win Starts Here.
If you love building strategic partnerships driving growth for top-tier clients and turning data into game-changing insightsthis role has your name on it.
At FCM we combine cutting-edge technology with a people-centric mindset to transform our clients travel programmes. Globally & locally connected fun & energetic flexible and a little unconventional; thats our FCM way!
About the Opportunity
As a Senior Account Manager youll be the strategic driver behind our most important client relationships managing complex multinational travel programs and delivering winning strategies that drive retention growth and value. Youll work with C-Suite stakeholders lead program optimisation initiatives and be the trusted advisor clients turn to for innovation and results. We are looking for a client-centric relationship builder with strong commercial acumen who is ready to make a real impact in a highly visible role and thrive in a fast and dynamic environment.
What You Will Do
- Manage regional travel program performance and lead complex multinational client programs to drive retention and growth
- Build strategic partnerships with C-Suite stakeholders procurement executives and preferred suppliers
- Own program success through governance structure and relationship buildingbe the driver of change
- Identify opportunities for program efficiencies process improvements and innovations that deliver value
- Ensure program compliance capture leakages and provide competitive insights
- Execute and negotiate contractual obligations to achieve agreed outcomes for all parties
- Lead webinars customer reviews and workshops with industry expertise and market intelligence
- Analyse data generate reports and translate insights into actionable recommendations
- Execute strategies seamlessly across functions geographies and time zones
Who Were Looking For
- 5 years in post-sales B2B roles with multinational companies globally OR 8-10 years in regional account management
- A relationship builder who connects authentically at all levelsfrom travel managers to C-Suite executives
- Track record of client success with excellent communication skills that influence and drive change
- Strong analytics and data interpretation skills with a solution-focused mindset
- Self-motivated with personal excellence resilience and optimism in changing circumstances
- Excellent team player who collaborates across functions and geographies
- TMC experience Great! (But if not no worries we can teach that!)
Our FCM Difference
We are fiercely proud of our company culture. Our employees are difference makers and here you will find:
- We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
- Work life Balance: We believe in No Leave No Life so have your own travel adventures with paid annual leave and access travel industry perks
- Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
- Brightness of Future - Advance your career locally or globally
At FCM were unconventional always flexible and globally connected. Come as you are dream outrageously big and help us transform the world of business travel.
Your next big win starts here. Apply now!
Required Experience:
Manager
About Company
Embark on a fulfilling career journey with Flight Centre. Explore diverse roles, exceptional benefits, and professional growth opportunities