IT Platform Collaboration Administrator

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The ITSS Collaboration Services Team empowers eBay employees to connect communicate and collaborate seamlessly across functions and geographies by providing secure intuitive collaboration environments. We design and operate solutions on platforms like Slack Microsoft 365 and Google Workspace that drive efficiency and help teams deliver on eBays business goals. Our culture values innovation work/life balance and cross-team partnership giving you the opportunity to make a global impact while working in a supportive inclusive environment where diverse perspectives are encouraged and celebrated.

As a Collaboration Administrator you will be a hands-on owner of our enterprise collaboration platforms shaping how employees work together every day. You will manage and optimize tools such as Microsoft 365 Slack Enterprise Grid Google Workspace and Cisco Cloud Email Security while bringing insight into industry trends and emerging technologies including AI to continuously improve employee experiences. You will partner closely with other IT teams business units and external vendors to ensure our collaboration strategy and solutions are aligned with eBays broader business objectives.

What you will accomplish:

• Deliver secure scalable and reliable collaboration experiences for employees worldwide by administering monitoring and optimizing platforms including Microsoft 365 Slack Enterprise Grid Google Workspace and Cisco Cloud Email Security.

• Drive adoption and effective use of adjacent collaboration tools such as Figma Lucid and Smartsheetleveraging AI integrations where appropriateto improve productivity and strengthen team connectivity.

• Enhance eBays security posture by defining and implementing proactive security policies managing email authentication standards and leading timely incident response and remediation across collaboration platforms.

• Increase operational maturity by mentoring peer support teams creating clear documentation and runbooks and sharing best practices that improve consistency and quality of support.

• Align collaboration platform strategy with eBays business priorities by working closely with cross-functional partners and vendors to evaluate needs propose solutions and influence roadmap decisions.

• Lead effective change and release management for collaboration technologies translating technical updates into user-friendly experiences and communications that protect business continuity.

What you will bring:

• Hands-on experience administering and supporting enterprise deployments of Microsoft 365 Google Workspace and Slack including configuration troubleshooting and optimization.

• Deep expertise operating large-scale email environments using Exchange Online and Cisco Cloud Email Security with practical experience implementing and maintaining DKIM DMARC and SPF.

• Proven experience building integrating and supporting secondary collaboration SaaS platforms such as Lucid Software Figma and Smartsheet in a complex enterprise environment.

• Proficiency with AI-powered agents MCP servers and APIs including managing and governing third-party app integrations across multiple collaboration platforms.

• Ability to participate in a 24x7 on-call rotation with strong communication skills to partner effectively with global teams and to explain technical topics clearly to non-technical audiences.

• A collaborative growth-oriented mindset with a focus on security reliability and inclusive user experiences that help all employees do their best work.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility.

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