Anti-Social Behaviour Officer

Surrey - UK

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Anti-Social Behaviour Officer

A place to create moments that matter

Location: Camberley Hybrid with regular travel around the South and East region to meet customer needs.

Salary: 41976 per annum (including regional allowance and car allowance)

Permanent 35 hours per week Monday Friday 9am-5pm.

Thousands of families across the country rely on us for a safe affordable home. And as the housing crisis deepens the work we do has never been more important.

Its this belief - that everyone deserves a place to call home - that drives everything we do. Together we find new ways to understand and champion our customers support them and drive positive change.

For a career that means more and makes a meaningful impact on society this is the place to be.

Anti-Social Behaviour Officer - Making Communities Safer Together

Do you thrive on solving complex problems working collaboratively and making a real difference to peoples lives Are you resilient customerfocused and motivated by creating safer more inclusive communities If so wed love to hear from you.

About the role

As anAnti-Social Behaviour Officer youll play a vital role in supporting our residents and communities by leading and managing serious and complex antisocial behaviour (ASB) cases across all tenures. Youll work with empathy fairness and professionalism to seek positive sustainable outcomes resolving issues wherever possible and minimising the impact of ASB on residents.

This role is bothhandson and collaborative. Youll lead on complex cases while working closely with internal colleagues and a wide range of external partners to tackle challenges early apply proportionate solutions and promote safe welcoming neighbourhoods for everyone.

What youll be doing:

Leading and managing complex and highrisk ASB cases from start to resolution
Using a range of legal and nonlegal tools to resolve issues fairly and effectively
Working collaboratively with colleagues local authorities police and other partner agencies
Prioritising a varied and demanding caseload while remaining calm resilient and solutionfocused
Supporting a customercentred approach that balances enforcement with empathy
Learning from customer feedback and contributing to continuous improvement in our ASB approach
Playing an active role in shaping and improving how we respond to ASB as an organisation.

To view/download the job description please clickhere.

Salary

The spot salary for this post is37709 per annumfor applicants who fully meet the requirements of the youre still developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.

Youll also receive a 3017 regional allowance and a car allowance starting at 1250 per annum.

About you

Proven experience managing ASB cases including court or tribunal work
Strong knowledge ofsocial housing tenancy management safeguarding and ASB legislation
Experience working inmultiagency settings with police councils and community partners
Ability toassess risk prioritise cases and manage a busy varied caseload
Empathetic resilient and customerfocused with confidence to be assertive when required
Excellentcommunication skills and ability to support victims and communities
Skilled in resolving complex issues balancingprevention and enforcement

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are -a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.
Planned date: 11th May via Teams.

Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. Youll be asked to complete a Congruity Questionnaire in advance.
Planned date: 18th May at our Camberley office.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here youll have the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards heres what you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and the option to buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financial perks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more well help you grow and succeed.

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience:

Unclear Seniority

Anti-Social Behaviour OfficerA place to create moments that matterLocation: Camberley Hybrid with regular travel around the South and East region to meet customer needs.Salary: 41976 per annum (including regional allowance and car allowance)Permanent 35 hours per week Monday Friday 9am-5pm.Thousand...

Anti-Social Behaviour Officer

A place to create moments that matter

Location: Camberley Hybrid with regular travel around the South and East region to meet customer needs.

Salary: 41976 per annum (including regional allowance and car allowance)

Permanent 35 hours per week Monday Friday 9am-5pm.

Thousands of families across the country rely on us for a safe affordable home. And as the housing crisis deepens the work we do has never been more important.

For a career that means more and makes a meaningful impact on society this is the place to be.

Anti-Social Behaviour Officer - Making Communities Safer Together

About the role

What youll be doing:

Leading and managing complex and highrisk ASB cases from start to resolution
Using a range of legal and nonlegal tools to resolve issues fairly and effectively
Working collaboratively with colleagues local authorities police and other partner agencies
Prioritising a varied and demanding caseload while remaining calm resilient and solutionfocused
Supporting a customercentred approach that balances enforcement with empathy
Learning from customer feedback and contributing to continuous improvement in our ASB approach
Playing an active role in shaping and improving how we respond to ASB as an organisation.

To view/download the job description please clickhere.

Salary

Youll also receive a 3017 regional allowance and a car allowance starting at 1250 per annum.

About you

Proven experience managing ASB cases including court or tribunal work
Strong knowledge ofsocial housing tenancy management safeguarding and ASB legislation
Experience working inmultiagency settings with police councils and community partners
Ability toassess risk prioritise cases and manage a busy varied caseload
Empathetic resilient and customerfocused with confidence to be assertive when required
Excellentcommunication skills and ability to support victims and communities
Skilled in resolving complex issues balancingprevention and enforcement

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are -a place to grow a place to thrive a place to be you.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience:

Unclear Seniority