Site Compliance Manager ARCHES Sheltering

Mid-Willamette Valley Community Action Agency

GENERAL DESCRIPTION

The Site Compliance Manager is responsible for ensuring compliance with grants and federal and state regulations as well as state and program policies. This position oversees data collection analysis and reporting. Responsible for investigating workplace incidents tracking completion of all required services and analyzing data to identify concerns and trends for the purpose of program improvement.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION and/or EXPERIENCE

• Bachelors degree in business Organizational Management/Leadership Analytics or a related field.

• Four years of experience in Law Enforcement conducting investigations safety and compliance or a related field.

• Experience with data analysis and identifying trends preferred.

• Experience presenting trainings related to compliance preferred.

• Equivalent combination of education and experience may be considered.

CERTIFICATES LICENSES REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license insured vehicle available for use on the job and a satisfactory drive record for the previous three years are required.

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Candidate must pass Oregon Department of Human Services criminal background check.

• Candidate must pass pre-employment and random drug/alcohol screenings.

• CPR/First Aid Certification is required within the first 30 days of hire.

KNOWLEDGE SKILLS AND ABILITIES

• Possess advanced computer Proficient in Microsoft Word Excel and Outlook database software online tools and video conference platforms.

• Strong communication skills related to presenting information to management public groups and Agency staff.

• Ability to effectively present information and trainings to diverse groups.

• Ability to comprehend and analyze scientific/technical journals financial reports and legal documents.

• Proficient in composing and presenting technical documents.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Investigations

• Investigates workplace incidents accidents near misses safety violations and employee violations of company policies.

• Works in partnership with CPO when complaints or concerns are identified to determine whether an investigation is warranted.

• Gathers evidence reviews relevant documentation and interviews witnesses as necessary.

• Prepares clear detailed reports with findings and recommendations to support corrective actions disciplinary measures if applicable and strategies to prevent recurrence.

• Ensures all investigations are conducted in accordance with organizational policies and legal requirements.

• Informs CPO of concerns trends or gaps identified through data analysis.

• Serves as point of contact for Human Resources regarding investigations as necessary.

• Seeks out solutions in an effort to prevent recurring issues.

• Identifies and coordinates additional training needed to mitigate workplace issues and improve staff safety and compliance as needed.

• Retains and records documentation of investigations on a spreadsheet.

• Meets with the leadership team to debrief collect written documentation and report findings to the directors team for recommendations.

• Responds to client complaints. Collects pertinent information and escalates issues to CPO as needed.

• Pursues Program Critical Strategic Goals: embraces the mission and philosophy of Trauma Informed Care Motivational Interviewing recovery client-centered services Coordinated Assessment and Harm Reduction strategies.

Reporting Assessments and Planning

• Creates and implements a monitoring system that tracks the completion of all required services including the distribution and follow up to monitoring reports.

• Annually coordinates policy and procedure updates and the distribution of updates.

• Provides data to CPO for reporting to the Board of Directors and to be utilized in grant applications.

• Collaborates with the CPO to create program improvement plans where necessary.

• Collaborates with leadership in planning programs to establish both short- and long-term goals and objectives.

• Facilitates periodic review and discussion with Management team on goal progress for long and short-term goals.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.

• Ability to work effectively and maintain positive professional relationships with team members and clients.

• Exercises judgment in determining priority of day-to-day job tasks.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Maintains calm dispositions and regulates emotions when clients staff or others may become escalated.

• Regulates emotions and handles pressure of frequent demands for attention time and work tasks.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

• Frequently required to hear and speak.

• Occasionally lift up to 50 pounds.

• Ability to move about the workspace.

• Ability to reach and/or extend to access materials or equipment.

• Frequent driving in all weather conditions to sites in Polk and Marion counties.

WORK ENVIRONMENT

• Works in conjunction with CRP and community partner programs serving client population experiencing homelessness substance use disorders and/or severe and persistent mental illness and/or unpredictable behavior.

• Mostly indoor work environment with frequent interruptions and demands.

• Working with staff/clients over the phone and in-person.

• Occasional remote work from home.

• Regularly exposed to outside weather conditions when commuting to various work sites.

• Ability to work outside of normal business hours including evenings and weekends.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender expression age veterans and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process or reasonable accommodations to perform the essential duties of the position please notify a member of our team at .

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Pre-employment background and drug screening is required.

Required Experience:

Manager