Connect to Work Operations Manager (Redeployment 23020)

• Suffolk County Council
• Address: Endeavour House Ipswich Suffolk IP1 2BX hybrid working
• Salary: 40777per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Fixed term to 30/4/2030 (funding)

This advert is open to current redeployment Suffolk County Council staff only

When you join the Skills and Employment Team at Suffolk County Council as the Connect to Work Operations Managerwell support your development from the start. Well help you to play to your strengths diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore if youre motivated and passionate theres no limit to how far your ambition could take you.

Reimagine the possibilities.

The funding for Connect to Work in England and Wales will help around 100000 disabled people those with health conditions and people with complex barriers to employment to seek to find sustainable work each year by offering them voluntary support based on the high-fidelity model of Supported Employment. 81000 places a year in England will be funded through grants.

The Get Britain Working Strategy brings fundamental reform that transforms our relationship with local areas and ensures we have a strong foundation with which to work in partnership to support people into good sustainable work. The Connect to Work Grant launched the first major element in the Get Britain Working Strategy.

Your role and responsibilities

Working within the Suffolk Connect to Work programme you will:

• ensure the programme is delivered in line with grant conditions performance requirements and agreed timelines
• oversee contract management activities including monitoring deliverables resolving issues and supporting continuous improvement
• report on key performance indicators (KPIs) outcomes and quality measures escalating risks and issues where required
• maintain effective governance including preparing papers/updates for programme meetings external meetings and senior stakeholders
• coordinate operational processes across the programme ensuring consistency compliance and an excellent participant experience
• work closely with internal colleagues and external partners (e.g. health skills employers and voluntary sector) to support joined-up delivery.

This list is not exhaustive

You will need

• ability to lead and oversee the effective daytoday delivery of a complex employment support programme
• experience of managing performance data and reporting against funded programme requirements including monitoring KPIs and meeting external compliance expectations
• capability to lead motivate and develop a multidisciplinary team providing clear direction support and accountability in a deliveryfocused environment
• strength in building and sustaining productive relationships with a wide range of stakeholders
• ability to identify risks early resolve operational issues and drive improvements that result in positive employment outcomes.

You can view a full list of requirements in theJob and Person Profile (JPP) see below. If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

This role sits within the Adult Skills and Employment Team and is at the forefront of developing economic growth in Suffolk and the surrounding region supporting the development of a pipeline of talent for our local economy.

We are excited to be able to bring Connect to Work to the residents of Suffolk and are eager to welcome an enthusiastic dedicated and friendly member of the team to ensure that we make the project a success!

The team practice hybrid working with a minimum of 2 days a week in the office and this role has the opportunity to visit the projects delivery partner(s) venues across Suffolk

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Lyndsey Hessey (she/her) Deputy Adult Skills and Employment Lead for a casual conversation. You can contact her by calling or by emailing

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Tell us about a time you led the daytoday delivery of a complex programme and how you ensured it met quality and performance expectations

2. Give an example of how you have built and maintained effective relationships with stakeholders from different organisations

3. Describe your experience of producing reports or presenting performance information to senior leaders or external bodies

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see ourHow to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read ourguidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator. You can find examples of possible adjustments on ourReasonable Adjustment pages.

Closing date:11.30pm 27 April 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid