Academic Casework Manager
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Job Summary
The Academic Casework Manager is a newly created role and will be key in establishing and developing the team and delivering effective academic casework management primarily relating to academic integrity and academic appeal processes. The post is central to creating a professional compliant and studentfocused casework service that meets regulatory requirements and mitigates institutional risk.
About the Role
The Academic Casework Manager will primarily oversee academic integrity and appeals with involvement in complaints and disciplinary matters as needed.
Additionally the role holder will:
- Coordinate line manage and train staff involved in casework ensuring consistency and high service standards and acts as the Universitys subjectmatter expert and advocate for student academic casework processes representing the institution internally and externally
- Develop and deliver academic casework focussed training for staff and students
- Will be a key stakeholder in identifying and analysing trends in academic student casework (particularly appeals and academic misconduct) advising on action plans and providing expert guidance to students and staff on relevant policies and individual cases.
- Demonstrate specialist knowledge and skills in investigation have excellent organisational analytical and communication skills and be able to develop an in-depth knowledge and understanding of the relevant rules and regulations as well as a wide range of the Universitys policy and procedures
About You
- Experience of working within the Higher Education sector particularly the Office for Students and their remit particularly ongoing conditions for registration
- Experience of working with the Office of the Independent Adjudicator for Higher Education (OIA) including in depth knowledge of the Good Practice Framework and its onwards uses
- Experience of dealing with complex and sensitive student matters
- Experience of reviewing and implementing policies and/or regulations and identifying improvements to service and policy as well as proposing and implementing improvements.
- Experience of administering and managing processes relating (but not limited to) appeals academic misconduct and academic integrity.
- Experience of delivering training to large staff groups
- Experience of supporting students and working with staff involved in partnership and franchised delivery arrangements
- Experience of supporting co ordinating or chairing Panels and/or Committees
For further information on the essential and desirable skills were looking for please refer to the attached Job Description.
Additional Information
Salary Grade 7 - Starting from 38784 rising to 43482 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range unless there are exceptional circumstances.
Additional Information
There may be occasions where you are expected to work outside of your normal hours for the purpose of attending conferences public events etc.
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range unless there are exceptional circumstances.
Additional Information
There may be occasions where you are expected to work outside of your normal hours for the purpose of attending conferences public events etc.
Staff Benefits
We offer a wide range of great benefits at BSU including
- Generous pension scheme (Local Government Pension Scheme/Teachers Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: friendly policies including hybrid working flexible work environment on-site nursery and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments wellbeing support and advice and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits accessed through and easy-to-use app
For further details about all our staff benefits have a look at our rewards page: reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
Required Experience:
Manager
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