Risk Management Collections Strategy – Vice President
Wilmington, DE - USA
Job Summary
Help shape how a leading Cards business identifies emerging risk and improves customer outcomesbefore charge-off. Youll turn complex collections data into clear actionable strategy that influences senior decisions and drives measurable performance improvement. Partnering across teams youll challenge assumptions elevate monitoring and strengthen risk discipline through best-in-class analytics. This is a high-visibility role for a curious rigorous leader who thrives in fast-paced data-driven environments.
As a/anRisk Management Collections Strategy Vice Presidentin theCollections Pre Charge-off Team (Cards) you will own analytics and risk monitoring that help ensure the business operates within established risk parameters while delivering long-term performance goals.
Youll independently develop insights diagnose performance trends and translate findings into practical recommendations for senior leaders and key stakeholders. Youll also lead the development and delivery of MIS and reporting solutions to ensure performance and risk signals are timely accurate and decision-ready.
This role offers the opportunity to influence strategy improve operational performance through root-cause diagnostics and continuously enhance risk management processes through new tools methodologies and external perspective.
Job Responsibilities:
- Developcomprehensive analytics to measure evaluate and challenge key collections initiatives and performance outcomes
- Identifyemerging trends and performance shifts using statistical quantitative and data-mining methodologies
- Analyzecollections data to deliver diagnostics insights and opportunities for strategy and process improvement
- Conductroot-cause analyses to isolate drivers of performance and quantify impact (e.g. processes customer behavior policy macro factors)
- Generateclear actionable recommendations that inform senior leadership decisions and prioritize high-value actions
- Preparedetailed risk monitoring materials and performance narratives tailored to senior management and stakeholder needs
- Presentfindings insights and strategic implications to multiple levels of management with clarity and confidence
- Leadthe design build and delivery of MIS dashboards and reporting solutions that enable timely risk and performance management
- Partneracross functions to align on definitions monitoring frameworks measurement approaches and implementation plans
- Monitorinternal and external behavioral signals industry trends regulatory changes and best practices to continuously improve risk management processes
- Drivecontinuous learning and adoption of new tools and technologies to enhance analytical rigor speed and scalability
Required Qualifications Capabilities and Skills:
- Bachelors degree or higherin a quantitative discipline (e.g. Finance Statistics Economics Mathematics Operations Research or similar)
- Minimum 7 yearsof professional analytics experience supporting business strategy risk or performance management
- Demonstrated abilityto structure ambiguous problems and execute end-to-end analyses with strong critical thinking and attention to detail
- Proven experienceapplying statistical quantitative and/or data-mining techniques to identify trends and explain performance outcomes
- Strong abilityto translate complex analysis into practical solutions and concise executive-ready conclusions
- Experienceproducing risk/performance monitoring outputs (e.g. recurring reports scorecards KPI frameworks executive summaries)
- Strong communication skillswith the ability to present insights clearly to stakeholders at varying levels of seniority
- Track recordof working independently exercising sound judgment and delivering results with minimal oversight
- Strong collaboration skillswith ability to influence without authority and align teams around data-driven actions
- Demonstrated agilityin learning and applying new tools and technologies to improve analytical delivery
- Results orientationwith high ownership accountability and a commitment to quality and control discipline
Preferred Qualifications Capabilities and Skills:
- Experience in credit risk and/or collections analytics especially within Cards consumer lending or pre charge-off strategy
- Expertise in MIS/reporting solution development including scalable automated and trusted executive reporting
- Strong stakeholder managementskills including comfort challenging constructively and driving alignment across teams
- Experience monitoring external factors(industry regulatory macro/consumer signals) and translating them into risk implications
- Ability to craft executive narrativesconnecting data risk appetite operational realities and strategic trade-offs
- Continuous improvement experience including identifying gaps and implementing sustainable enhancements
- Comfort in fast-paced environmentswith changing priorities while maintaining high standards of accuracy and control
Required Experience:
Exec
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more