Supv, Training Operations Coordinator In-Field Preach My Gospel Training

This position is central to the missionaries role to Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement repentance baptism receiving the gift of the Holy Ghost and enduring to the end.
The Supervisor Training Operations Coordinator supervises a work group that provides general administrative and operational support to the In-Field Preach My Gospel Training for New Missionaries division of the Provo MTC.

Reports to Sr Manager of In-Field Missionary Learning and Development.

Provides General Administrative and Operational Support to a Director of Training

• Assists in conducting personnel organizational and fiscal studies
• Assists in the establishment of processes to identify and prioritize potential projects; plans projects
• Prepares complex reports that communicate department priorities policies and procedures
• Assists with the department budget
• Assists in developing techniques for measuring cost effectiveness and outcomes
• Assists in analyzing workflow patterns equipment and material needs; makes changes to enhance operational and fiscal efficiency
• Provides strategy and forecasting assistance
• Makes oral presentations of findings to other members of the department and MTC committees
• Responsible for department office operations
• Coordinates agreements between Church and non-Church entities (e.g. GET PSD)

Acts as a key division liaison

• Forecasts training needs based on numbers projections from the Missionary Department
• Interfaces with the MTC Finance Logistics and Operations groups.
• Works closely with MTC financial department in forecasting mentor needs.

• Acts as a point person for all schedule changes and missionary assignments.

• Assists the Senior Manager regarding ecclesiastical needs ensuring that information is passed on to correct managers and supervisors and decisions are reported back
• Interfaces with MTC Technology
• Attends weekly Technology meeting to resolve tech issues and ideate on future improvements.
• Works closely with product management division representing the key stakeholders within the training department
• Informs the development of custom PowerApps.
• Ensures that maintenance issues are given proper attention/priority.

Supervises Administrative and Operational Support Team

• Supervises the work of other employees (may include mixed workforce)
• Provides suggestions and recommendations as to the hiring firing advancement promotion or any other change of status of employees under their supervision

Required:

• Bachelors degree
• 3 years experience in training office/administrative or supervisory or related field OR an equivalent combination of both education and experience
• Ability to lead teams
• Ability to develop successful working relationships with numerous people in a wide variety of settings.
• Highly organized and demonstrates ability to meet deadlines and complete assigned work.
• Communicates effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in challenging situations which require a high degree of sensitivity tact and diplomacy.

• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:

• Bachelors degree in project business or public management or education
• At least one year of MTC teaching experience
• Experience in language training
• Experience in project management
• Previous mission experience
• Experience in training and teaching
• Strong quantitative and analytical skills
• Broad understanding of Church-wide missionary training
• Abreast of current training methodologies