Non-Licensed Insurance Representative

 Build good working relationships and establish rapport with customers to gain trust and understanding

• Complete all business functions within turnaround objectives at a high level of accuracy
• Complete special projects/other administrative duties as requested
• Convey actions taken on insurance policies as requested by the customer.
• * Maintain and improve quality results by adhering to established standards and guidelines
• * Update job knowledge by studying new product descriptions and participate in educational opportunities
• * Collaborate with licensed insurance agents to provide quality customer care
• * Manage communications by diligently tracking and recording outcomes of customer calls/online chats/emails to ensure timely responses
• * Review job aids and effectively communicate with team members to gather all required data necessary for resolution to service requests
• * Explain insurance products and processes

Qualifications :

 Build good working relationships and establish rapport with customers to gain trust and understanding

• Complete all business functions within turnaround objectives at a high level of accuracy
• Complete special projects/other administrative duties as requested
• Convey actions taken on insurance policies as requested by the customer.
• * Maintain and improve quality results by adhering to established standards and guidelines
• * Update job knowledge by studying new product descriptions and participate in educational opportunities
• * Collaborate with licensed insurance agents to provide quality customer care
• * Manage communications by diligently tracking and recording outcomes of customer calls/online chats/emails to ensure timely responses
• * Review job aids and effectively communicate with team members to gather all required data necessary for resolution to service requests
• * Explain insurance products and processes

Additional Information :

As your prospective employer we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland.  During the recruitment process your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherlands business.

Remote Work :

No

Employment Type :

Full-time