Manager, Investor Services

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Job Title: Manager Alternative Investor Services

Locations: Evansville IN Office (hybrid)

About the Role

The Alternative Investor Services Team delivers comprehensive fund administration for domestic and offshore Hedge and Private Equity Funds. Core functions include investor transaction processing compliance and due diligence reporting and communications and investor onboarding and maintenance. By leveraging our expertise and technology we provide a scalable platform that allows clients to focus on investing while we manage essential operational tasks. Work onsite 6 days per month.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design implement and operate solutions that help clients manage data automate processes and scale their businesses with confidence.

You will work with industry experts modern platforms and evolving technologies gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

• Lead and develop team operations by managing daily workflows conducting performance reviews overseeing training programs and identifying ongoing development needs to build a highperforming team.
• Act as the primary client and internal escalation point resolving complex investor and operational issues while maintaining strong relationships and service standards.
• Oversee client onboarding and fund launches coordinating crossfunctional partners to ensure timely compliant and accurate setup.
• Manage fund data integrity and reporting including database oversight dashboard maintenance and review of offering documents investor reports and fund manager information.
• Ensure regulatory compliance and due diligence by partnering with auditors accounting teams and key stakeholders to support audits reviews and governance requirements.
• Approve and supervise investor transactions including wire transfers and capital activity ensuring adherence to fund guidelines controls and risk management standards.
• Drive process improvement and departmental initiatives supporting system testing operational enhancements and continuous improvement to scale client service and efficiency.

Required Experience

• Bachelors degree in Finance Accounting Business Administration Economics or a related field required.
• 5 years of experience in Investor Services fund administration alternative investments or related financial services operations with demonstrated progression in responsibility.
• 2 years of people management experience including leading teams conducting performance reviews coaching employees and supporting professional development.
• Proven experience serving as a client-facing escalation point managing complex investor operational and service-related issues with professionalism and sound judgment.
• Demonstrated ability to drive process improvement initiatives enhance operational workflows support system testing and scale service delivery.

What Sets You Apart (preferred qualifications)

• Hands-on experience with fund onboarding fund launches and ongoing fund lifecycle management including coordination with internal and external stakeholders.
• Strong knowledge of investor transactions capital activity wire approvals and operational controls with a focus on accuracy risk management and compliance.
• Experience partnering with auditors accounting teams and compliance functions to support due diligence audits and regulatory requirements.

Join SS&C where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.