Physical Distribution Specialist

Job Title

Job Description

Philips is a global leader in health technology committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But its not just what we do its who we are. We are 80000 wonderfully unique individuals with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers needs are changing faster than ever before and while we are proud of what we do already we know we can do more. Thats why we need you to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

Role Overview

In this role you have the opportunity to make a meaningful impact by improving operational efficiency and customer satisfaction.

You will be responsible for providing operational logistical and warehousing support at the district level with a strong focus on inventory control customs clearance shipment management (inbound/outbound) export compliance and ensuring on-time delivery to customers.

Key Responsibilities

Logistics Compliance & Operations

• Own inventory customs logistics and export control compliance for the district

• Act as the District Export Control Officer (ECO) for CPCL screening

• Manage and track performance (KPIs) of 3PL providers customs brokers and warehouse vendors; conduct regular performance reviews

• Approve invoices and ensure PO compliance for logistics and warehouse vendors

• Support Sales teams with IWD cost inputs for customer quotations

• Partner with Quality & Regulatory teams on labeling activities and permit applications (e.g. SIRIM LPTA e-permit)

• Ensure accurate cost allocation to projects or business cost centers

• Submit monthly internal control self-assessments on supply chain security and inventory

• Own audit-related activities for warehouse and logistics (e.g. GDPMD)

• Act as Ship Hold Coordinator within the district

• Manage DEFOA returns and ensure timely completion

• Track shipments with PCT and GBS OM to ensure on-time delivery

• Handle stock write-offs and scrapping processes

• Provide logistics documentation for Letter of Credit (LC) bank presentations

• Support and lead customs audits when required

• Participate in LEAN logistics initiatives

Logistics & Last Mile Delivery

• Oversee all Last Mile Provider (LMP) activities and maintain valid SLAs in collaboration with Procurement

• Manage both bonded and non-bonded inbound and outbound shipments

• Coordinate with GBS OM and PCT on documentation shipment status and backorders

• Ensure on-time and in-full delivery to customers/sites

• Act as the point of contact for demo equipment movement

• Handle regulatory documentation and submissions (e.g. e-Dagang SIRIM)

Inventory Management

• Own end-to-end inventory control (commercial demo and third-party inventory)

• Manage both aged and non-aged inventory including 3rd-party products

• Conduct monthly inventory reconciliation

• Collaborate with AM/BMM teams to drive sell-through of demo inventory (before 2 years)

• Work with Project Managers to address aged commercial inventory

Warehouse Management

• Ensure adherence to inbound pick & pack and outbound processes

• Conduct cycle counts and analyze stock accuracy

• Plan and lead stock takes; publish reports to Finance

Systems & Tools

• SAP

• SCM Dashboard

• LPTA e-Dagang / SIRIM

• MCS / e-GRC Online

• DMS CPCL

To Succeed in This Role

• 23 years of relevant experience in logistics supply chain or warehouse operations

• Strong vendor management skills (customs brokers warehouse providers last mile delivery partners)

• Proficiency in Excel (pivot tables lookups)

• Good analytical and numerical skills

• Understanding of warehouse processes (inbound put-away pick & pack outbound)

• Strong organizational skills including structured e-filing

• Ability to work independently with a proactive customer-first mindset

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced productive and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: Theres a certain energy when everyones in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where when and how to work can vary according to task and team schedules. Flexibility isnt office or online it means choosing the space that works best for you your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being offer career advancement opportunities and enable us to be at our best.

Why should you join Philips
Working at Philips is more than a job. Its a calling to create a healthier society through meaningful work focused on innovative customer-first health technology solutions. Help us improve the health and well-being of billions of people every year. Ultimately creating a career that no one could have planned for. Even you.