Data Operations & Automation (eCommerce)

About Job: 

This role is designed for a senior on-site operations leader who will lead the end-to-end Reference Data operation for a country or strategic function (with eCommerce as a primary focus) ensuring scalable delivery through standardization automation enablement and global collaboration. 

The role requires close in person engagement with teams to ensure delivery stability quality discipline and rapid execution of improvements. The role requires strong alignment with Global and cross-Regional teams to ensure consistent adoption of standards tools and best practices while representing local operational needs in global forums. 

You will own production stability and quality while actively shaping how product data is structured improved and automatedworking closely with regional/global stakeholders and client-facing teams. 

Responsabilities: 

- Lead the end-to-end Reference Data operation for a country or strategic function (with eCommerce as a primary focus) ensuring monthly delivery SLAs and quality standards. 

- Manage capacity planning and execution across workflows (intake coding/classification quality controls publishing). 

- Challenge existing ways of working and lead operational change to improve efficiency control and longterm sustainability 

- Identify opportunities to simplify standardize and enable automation across coding/classification and attribute enrichment processes. 

- Translate operational pain points into clear requirements and business cases for Global product and support teams. 

- Support the adoption of global tools and pilots tracking impact on quality cycle time and productivity. 

- Lead complex Reference Data initiatives involving multiple teams and dependencies. 

- Act as a regional SPOC for global programs coordinating intakes and improvement plans. 

- Communicate progress risks and decisions at local regional and global levels. 

- Partner with Commercial teams and clients to resolve operational issues and escalations. 

- Ensure structured incident management and proactive prevention of client-impacting issues. 

- Support client discussions on data readiness and quality improvements. 

- Own operational KPIs: volume reprocess/QE rates cycle time and global compliance metrics. 

- Drive efficiency initiatives across people process and tools. 

Qualifications :

About You: 

You will own production stability and quality while actively shaping how product data is structured improved and automatedworking closely with regional/global stakeholders and client-facing teams.

Requirements:

• Fluent English (spoken and written). 
• 5 years of experience in Operations Data Ops Master Data FMCG/Retail/eCommerce or similar environments. 
• 3 years leading large operational teams. 
• Strong stakeholders and client-facing management skills. 
• Knowledge:  Data Analytics Phyton SQL.  
• Advanced Excel and M365 proficiency.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time