TDS Customer Success Executive
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a TDS Customer Success Executive who will act as the primary point of contact for clients handling TDS-related queries payroll compliance support and customer communication. The role requires strong client-handling skills along with a working understanding of TDS processes and statutory compliance.
Key Responsibilities
* Handle client queries related to TDS payroll and statutory compliance via calls emails and tickets
* Provide timely and accurate resolutions to customer issues
* Support clients on TDS filings challans Form 24Q / 26Q Form 16/16A and related processes
* Maintain proper documentation of client interactions and resolutions in CRM/ticketing tools
* Ensure high levels of customer satisfaction and service quality
* Follow up on pending client actions and ensure closure within defined TATs
Qualifications :
* Graduate in Commerce / Semi-Qualified CA
* 13 years of experience in TDS compliance customer support or client servicing
* Basic understanding of TDS compliance
* Strong verbal and written communication skills
* Comfortable handling multiple client queries and deadlines
* Working knowledge of Excel
Additional Information :
What you get:
A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
Additional information
WHY US
- Youll be surrounded by passionate team members.
- Opportunity to experience startup culture.
- Youll experience true collaboration.
- Your work has a visible impact.
- Opportunities for innovation.
Location: Procapitus Business Park D Block Noida Sec - 63
Employment Type: Permanent
Industry: IT
Remote Work :
No
Employment Type :
Full-time
About Company
Masters India IT Solutions is a growing FinTech SaaS firm, serving over 700+ enterprises. Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software sol ... View more
