Lead Software EngineerArchitect- ServiceNow

WHAT YOULL DO:

H&M Group is seeking a highly skilled and forwardthinking ServiceNow Platform Owner to provide endtoend design leadership across our digital this role you will shape and govern the architecture for automation integration and platform engineering capabilities with a particular focus on strengthening ServiceNow as a core enterprise platform driving crossteam collaboration and uplifting our engineering foundations.

You will act as a technical leader bringing a holistic understanding of H&Ms technical landscape and applying deep handson expertise across DevOps performance monitoring scalable design and multi-domain engineering reflecting the expectations placed on H&Ms lead-level engineers.

Key Responsibilities

Architectural Strategy & Technical Leadership

• Develop the long-term architectural roadmap aligned with H&Ms enterprise strategy.
• Set architectural standards patterns and guardrails for scalable delivery and lead solution design for initiatives spanning multiple domains.
• Guide technical decisions across teams and mentor engineers and architects.

ServiceNow Platform Ownership

• Design enterprise-grade automations and workflows.
• Standardize engineering practices across CI/CD testing modular architecture and governance.
• Integrate ServiceNow with cloud data and application platforms using scalable API and event-driven designs.

Engineering Foundations & Platform Excellence

• Drive secure resilient and highperforming engineering practices.
• Strengthen DevOps maturity through CI/CD pipelines observability and operational readiness.
• Promote costoptimized architecture and efficient use of cloud resources.

Performance Security & Operations

• Embed performance security and reliability requirements into designs.
• Oversee release change and incident processes to ensure stable delivery.
• Evaluate and introduce emerging technologies to strengthen H&Ms digital ecosystem.

WHO YOULL WORK WITH 

At H&M group you will be the part of the Business Automation Platform under Global Tech Services team. We are committed to enabling momentum across the work building smart and simple automations that augment our colleagues to make better decisions and scaling solutions that create lasting business impact. Our focus area will be to improve user experience platform & data and automation & optimization.

WHO YOU ARE

We are looking for people with: 

• 12 years in software engineering enterprise architecture or platform engineering.
• Strong expertise in ServiceNow cloud platforms APIs and distributed systems.
• Broad knowledge across frontend backend mobile infrastructure and DevOps.
• Proven ability to design scalable systems and deliver high-impact platform solutions.

NICE TO HAVE

• ServiceNow CISData Foundations (CMDB & CSDM) certification.
• Experience building custom applications and API integrations.
• Strong ownership mindset collaborative approach and comfort with ambiguity.
• Passion for continuous improvement and enabling teams through better architecture.

WHY YOULL LOVE WORKING HERE 

At H&M we are proud to be a vibrant and welcoming company. We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card useable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound.

JOIN US 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. 

Take the next step in your career together with us. The journey starts here. 

*We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application

Remote Work :

No

Employment Type :

Full-time