Claims Service Associate Summer Intern

About SPG:

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacityacquiringbest in class underwriting businesses tooperateindependently under discrete brands (portfolio companies).

Job Description:

The Claims Service Associate Summer Intern is a critical position supporting claims advocacy teams and clients in all phases of claims service. This position directly affects customer satisfaction and positively impacts the client retention goals of the organization.

Essential Duties and Responsibilities:

Quickly identifies the requirements of the incoming claims task and executes steps to complete the task with accuracy empathy and speed. Tasks include:

• Touchpoint client communications for claims (i.e. new claims intake calls answer non-coverage client inquiries provide claim updates claim follow up calls)

• Maintains data and documentation in EPIC (i.e. claim number claim status payment information)

• Provides key stakeholders with claim updates

• Escalates coverage related calls or issues to Claims Advocates

Work Experience Requirements:

• 01 years work experience

• Experience with Insurance Claims organization or Insurance Brokerage preferred

Education Requirements:

• High school diploma required

Licensing or Certification Requirements:

• Property & Casualty license preferred for state specific training (licensing preferred within the first 6 months of employment)

Hours/Duration:

• 18 hours/week

• 12 weeks total

Salary Transparency:

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $20/hrand will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonusesequityand commissions for some positions.

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HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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