German-Speaking Insurance Agent

German-Speaking Insurance Agent Remote or Relocation to Greece

ERF ID: 32646

Location: Piraeus Greece (Remote)

Start Date: 02 June 2026 Interview Deadline: 22 May 2026

Working Schedule

• Rotational shifts between 09:00 22:00

• Monday to Sunday (5-day work week)

Compensation & Benefits

• 1450 gross/month

• Up to 10% performance bonus (based on targets)

Relocation Package (if choosing Greece):

• Option 1: Flight hotel agency fees fully covered

• Option 2: 250 allowance agency fees

Why This Opportunity Stands Out

Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable regulated industry while enjoying the flexibility of working from home or relocating to sunny Greece .

What Youll Do

As a Customer Care Agent youll be the first point of contact for German-speaking customers handling a mix of inbound and outbound interactions:

Customer Support & Case Management

• Handle inquiries via phone and email in German

• Process insurance claims and resolve customer issues efficiently

• Escalate complex cases following internal procedures

Motor Insurance Operations

• Process new vehicle insurance applications

• Manage contract changes conversions and terminations

• Handle general correspondence and documentation

Administrative Excellence

• Perform accurate contract logging (critical for business operations)

• Process address changes account updates and SEPA mandates

• Ensure timely handling of incoming documents (email/post)

Additional Responsibilities

• Provide insurance advice and prepare tailored offers

• Cross-sell additional insurance products (liability property legal etc.)

• Support customer onboarding (e.g. self-service portal registrations)

• Schedule pension consultation appointments

What Were Looking For

Language Skills

• Fluent German (C1 level)

Core Competencies

• Strong communication skills with a customer-first mindset

• Ability to simplify complex insurance topics

• Problem-solving mindset with focus on first-time resolution

• High attention to detail (especially in data entry & documentation)

• Ability to multitask across systems in a fast-paced environment

Technical Skills

• Confident PC user (Windows CRM systems MS Office)

• Typing speed 25 WPM with 85% accuracy

Education

• Minimum high school diploma

Work Setup:

• Fully remote (within Greece)

• Training from home

Growth & Development

• Continuous training and upskilling

• Exposure to a leading European insurance environment

• Opportunity to develop expertise in insurance & customer operations

Why Apply

This is more than a customer support role its your entry into a structured high-performing environment where your attention to detail and communication skills directly impact customer satisfaction and business success.

Apply Now!

Ready to take the next step in your career